Client Integration
Does the Xoxoday app require Bluetooth, barcode scanning, or other device-level connectivity?
Does the Xoxoday app require Bluetooth, barcode scanning, or other device-level connectivity?
- Bluetooth or device visibility
- NFC-based interactions
- Barcode scanners (e.g., Zebra Datawedge, Scandit)
- Keyboard emulation or barcode formats
What third-party integrations does the Xoxoday R&R platform support for HRMS, analytics, and business systems?
What third-party integrations does the Xoxoday R&R platform support for HRMS, analytics, and business systems?
- HRMS (e.g., PeopleStrong, Workday, ADP, SAP SuccessFactors, Oracle, Darwinbox):
- Real-time synchronization of employee records, hierarchy, department, and location data.
- Supports SFTP, REST APIs, and webhook-based data exchange.
- Automates onboarding, offboarding, and role management processes.
- Email, Messaging & Social Tools:
- Native integrations with Microsoft Teams, Slack, Gmail, and Outlook for notifications, kudos sharing, and milestone celebrations.
- Single Sign-On (SSO) support via Azure AD, Google Workspace, and Okta.
- Analytics Platforms:
- API-based and flat-file data exports to Power BI, Tableau, Qlik, and other BI tools.
- AI Co-pilot generates ready-made dashboards and visual insights. Admins can schedule or pull reports on demand.
- Third-Party Wellness Apps:
- Open APIs for syncing wellness data from Google Fit, Apple Health, Fitbit, and more.
- Import external wellness participation logs for gamification and reporting.
- Data Warehousing:
- Secure data push/pull integration like Snowflake for syncing performance and recognition data.
- Enables downstream analytics, incentive modeling, and ROI measurement.
- CRM & Financial Systems:
- Salesforce: Connects via API or Snowflake to ingest sales data, calculate incentives, and provide real-time leaderboards.
- Flexcube: Syncs financial and payout data for recognition and incentive programs.
- Fusion: Ingests transaction and payment data for reward events.
Is the web application designed with responsive design principles? Does it support tablets and smartphones? Will the application adapt based on the device it runs on?
Is the web application designed with responsive design principles? Does it support tablets and smartphones? Will the application adapt based on the device it runs on?
How are new versions of the mobile app delivered? Are both Play Store publishing and .apk file sharing supported?
How are new versions of the mobile app delivered? Are both Play Store publishing and .apk file sharing supported?
How long are mobile app versions supported? Is there a version lifecycle roadmap? How soon do you support newly released OS versions?
How long are mobile app versions supported? Is there a version lifecycle roadmap? How soon do you support newly released OS versions?
How long are mobile app versions supported? Is there a version lifecycle roadmap? How soon do you support newly released OS versions?
How long are mobile app versions supported? Is there a version lifecycle roadmap? How soon do you support newly released OS versions?
Can the application be accessed through a browser alone? Is additional software required? Are endpoint management tools needed for deployment?
Can the application be accessed through a browser alone? Is additional software required? Are endpoint management tools needed for deployment?
What is the app ID for Android, and what permissions are required to run the app?
What is the app ID for Android, and what permissions are required to run the app?
How does the platform manage recognition for relocated employees?
How does the platform manage recognition for relocated employees?
- Automated Sync: Instantly updates the employee’s region, currency, and eligibility rules as soon as their HRIS data changes.
- Data Continuity: Retains all past recognition, reward balance, and leaderboard standings—ensuring nothing is lost during the move.
- Localized Compliance: Automatically switches to the new location’s taxation laws and reward catalog availability.
What happens if the mobile device loses internet connectivity while using the app? How long can the app operate without network access, and how does it recover?
What happens if the mobile device loses internet connectivity while using the app? How long can the app operate without network access, and how does it recover?
What kind of network bandwidth is required to run the app efficiently? What are the average and peak bandwidth requirements?
What kind of network bandwidth is required to run the app efficiently? What are the average and peak bandwidth requirements?
Which browsers are supported for accessing the web application? What is the support policy for browser versions?
Which browsers are supported for accessing the web application? What is the support policy for browser versions?
Which of the following mechanisms do you support to configure the app?
Which of the following mechanisms do you support to configure the app?
- End user configures the app?
- Central configuration from your own back-end?
- Central configuration via EMM tool? In this case: based on configuration file or based on the appConfig standard?
Integration
Does the platform have built-in user engagement tools such as notifications, reminders, and recognition prompts?
Does the platform have built-in user engagement tools such as notifications, reminders, and recognition prompts?
Can Xoxoday’s reward and recognition platform allow employees to send and receive recognition within Microsoft Teams while maintaining a consistent user experience across platforms?
Can Xoxoday’s reward and recognition platform allow employees to send and receive recognition within Microsoft Teams while maintaining a consistent user experience across platforms?
- Send and receive recognition
- Redeem rewards
- Participate in surveys
- View celebrations
- Access to recognition feeds, kudos, and milestone celebrations from Teams
- White-labeling and theming to align with organizational branding
- SDKs and APIs for embedding into existing tools or intranets
Can integration with HRMS for employee data sync be done?
Can integration with HRMS for employee data sync be done?
Can your platform integrate with our HR system or employee database?
Can your platform integrate with our HR system or employee database?
- Automated data syncing
- Streamlined onboarding
- Personalized recognition programs
- HRMS: Workday, SAP SuccessFactors, Oracle, UKG, Darwinbox, Zoho People, Kronos, and more
- Collaboration tools: Microsoft Teams, Slack, Google Workspace
- SSO providers: Azure AD, Okta, Google, Office 365
Can HR admins embed a recognition and rewards (R&R) tile directly within a core HR platform like SAP SuccessFactors?
Can HR admins embed a recognition and rewards (R&R) tile directly within a core HR platform like SAP SuccessFactors?
What are the technology or platform requirements for managing the programme?
What are the technology or platform requirements for managing the programme?
- **Software Requirements: **We provide a cloud-based SaaS solution, meaning there’s no need for local software installation. You can access Empuls via any modern browser (Chrome, Edge, Safari, Firefox) with an internet connection.
- **Hardware Requirements: **Since Empuls is fully cloud hosted, no additional hardware is required. Your employees and administrators can access the platform from any PC, laptop, tablet, or mobile device (via mobile app).
- **Server Requirements: **There is no specific server needed in order to host the Empuls platform. Our platform is hosted on Amazon Web Services (AWS) in a multi-tenant architecture, ensuring scalability, security, and high availability. If the data transfer between Empuls and the HRIS of the client needs to happen via SFTP/CSV file transfer, we may need an SFTP server or account in the existing SFTP server.
- **HRMS/HCM System: **To streamline user management, Empuls integrates seamlessly with HRMS and HCM systems. We can automate user provisioning, de-provisioning, and role-based access control, ensuring a smooth onboarding process.
- Third-Party Integrations: For a seamless experience, Empuls integrates with various third-party tools, including:
- Communication platforms such as Slack, and Microsoft Teams to boost engagement.
- Payroll and rewards fulfillment systems to ensure smooth reward distribution.
- APIs for connecting with your internal systems as needed.
- **SSO Provider: **To simplify authentication, we support Single Sign-On (SSO) through SAML 2.0, and OAuth ensuring secure and seamless user login. With these requirements in place, we can launch and manage your R&R program efficiently, providing an engaging and rewarding experience for your employees.
Does Xoxoday employee recognition solution have the ability to support potential expansion across regions or larger user bases?
Does Xoxoday employee recognition solution have the ability to support potential expansion across regions or larger user bases?
- Multi-language and multi-currency support: 30+ languages and 55+ currencies for localized engagement.
- Role-based access control and hierarchy mapping: Easily mirrors organizational structure across regions or divisions.
- Geo-specific reward catalogs: Ensures compliance and relevance for local employees.
- Data residency options: Global data centers (UAE, EU, India) to meet regional data protection laws.
** **Does Xoxoday’s employee recognition platform support Google SSO login and the ability to autopost recognition to specific Google Workspace apps?
** **Does Xoxoday’s employee recognition platform support Google SSO login and the ability to autopost recognition to specific Google Workspace apps?
** **What are the steps to install Xoxoday R&R app for all employees and Teams channels in Microsoft Teams?
** **What are the steps to install Xoxoday R&R app for all employees and Teams channels in Microsoft Teams?
- Log in to the Microsoft Teams Admin Center: https://admin.teams.microsoft.com/dashboard
- Navigate to Teams Apps → Setup Policies.
- Select Global (Org-wide default) and edit the policy.
- Add the Empuls app under Installed Apps to make it available to all users.
- Pin the app under Pinned Apps to display it in the Teams app bar and messaging extensions.
- Save changes. Employees can now access the Empuls app in their Teams personal space.
- In the Teams Admin Center, go to Teams Apps → Manage Apps.
- Search for Empuls and select Add to Team.
- Choose the desired channels and save.
** **Is there a highly integrated platform that eliminates bias and subjectivity by syncing with external systems and productivity tools?
** **Is there a highly integrated platform that eliminates bias and subjectivity by syncing with external systems and productivity tools?
** **Does Xoxoday’s employee engagement solution support custom integrations for flexible benefits and wellness programs, such as leave encashment or chatbot-based marketplace access?
** **Does Xoxoday’s employee engagement solution support custom integrations for flexible benefits and wellness programs, such as leave encashment or chatbot-based marketplace access?
** **Can the tool integrate with a PAYE (Pay As You Earn) system?
** **Can the tool integrate with a PAYE (Pay As You Earn) system?
** **Does the tool support two-way integration with their clients?
** **Does the tool support two-way integration with their clients?
What is your approach to integration with the ADP payroll system for cash awards?
What is your approach to integration with the ADP payroll system for cash awards?
** **How do you integrate with SAP SuccessFactors?
** **How do you integrate with SAP SuccessFactors?
How does the Xoxoday employee engagement solution handle user ID creation, access assignment, and updates (e.g., terminations or transfers) via integration with HR systems?
How does the Xoxoday employee engagement solution handle user ID creation, access assignment, and updates (e.g., terminations or transfers) via integration with HR systems?
** **What vendor and client roles are required for implementing Xoxoday’s employee recognition platform, and how do these teams collaborate?
** **What vendor and client roles are required for implementing Xoxoday’s employee recognition platform, and how do these teams collaborate?
- Xoxoday team: Implementation Specialist, Product Designer, Technical Architect, Customer Success Manager, Communication Expert, Customer Support.
- Client team: Project Sponsor (strategic direction), Project Manager (coordination), HR (program management), IT (integration), Employees (end users).
How does the Xoxoday employee engagement solution ensure client-specific security with integrations?
How does the Xoxoday employee engagement solution ensure client-specific security with integrations?
- API integrations: Adhere to client authentication standards and security requirements.
- SFTP file transfers: Use encryption to secure data during transmission.
- Compliance: The platform meets global standards, including GDPR, SOC 2, and ISO 27001, ensuring data protection across all integrations.
- HCM Integrations (SuccessFactors, Workday, Oracle, UKG, etc.):
- Automatically adds new employees when their HCM profile is created.
- Updates employee information in real-time when HCM profiles change.
- Removes exited employees based on their HCM exit date.
- Sync frequency: Every 24 hours.
- Payroll Integrations (SAP, Oracle, Workday, ADP):
- Syncs rewards with payroll to ensure taxation compliance.
- Sync frequency: Once or twice a month, based on finance requirements.
- Data Warehouse Integrations:
- Pushes reward data to warehouses via open APIs for analytics and insights (e.g., Tableau).
- Sync frequency: Flexible, based on business needs.
How does Xoxoday's R&R solution integrate with Workday, and what capabilities does it support?
How does Xoxoday's R&R solution integrate with Workday, and what capabilities does it support?
- Automatic updates for new hires, transfers, reorganizations, and position changes.
- Real-time alignment of employee information for accurate recognition and rewards.
- Integration via API or secure SFTP, ensuring compliance with data security and governance standards.
- Collaboration with IT teams for smooth deployment across Workday environments.
Does the Xoxoday employee engagement solution integrate with Paradox ATS?
Does the Xoxoday employee engagement solution integrate with Paradox ATS?
How does the Xoxoday social intranet platform integrate with Microsoft SharePoint and notify users about awards via Microsoft tools?
How does the Xoxoday social intranet platform integrate with Microsoft SharePoint and notify users about awards via Microsoft tools?
Can the Xoxoday employee engagement solution integrate with external LMS platforms, such as Cornerstone?
Can the Xoxoday employee engagement solution integrate with external LMS platforms, such as Cornerstone?
How does the Xoxoday employee engagement solution integrate with SAP SuccessFactors? Is this integration certified, and what methods are supported?
How does the Xoxoday employee engagement solution integrate with SAP SuccessFactors? Is this integration certified, and what methods are supported?
- OData API: Real-time data exchange for instant updates.
- SFTP file transfer: Secure batch updates for scheduled syncing.
- Automatic addition of new employees upon profile creation.
- Updates to existing employee data synced automatically.
- Automatic removal of exited employees based on exit date.
- Data sync occurs every 24 hours.
- No middleware required; integration works directly with SAP SuccessFactors while adhering to strict data security protocols.
What integration options are available across SAP modules, and can you push recognition data to employee profiles?
What integration options are available across SAP modules, and can you push recognition data to employee profiles?
- SAP SuccessFactors Employee Central
- SAP Performance and Goals
- SAP WorkZone
Can you synchronize and integrate employee data maintained in SAP SuccessFactors HCM Cloud solution?
Can you synchronize and integrate employee data maintained in SAP SuccessFactors HCM Cloud solution?
Do you provide communication campaigns and collateral as part of your service offering?
Do you provide communication campaigns and collateral as part of your service offering?
Can you synchronize and integrate employee data maintained in SAP SuccessFactors HCM Cloud solution?
Can you synchronize and integrate employee data maintained in SAP SuccessFactors HCM Cloud solution?
Do you provide communication campaigns and collateral as part of your service offering?
Do you provide communication campaigns and collateral as part of your service offering?
How will we be notified if integrations fail? What is the process and timeline for fixing failed integrations?
How will we be notified if integrations fail? What is the process and timeline for fixing failed integrations?
Is there an option to manually load files if an integration fails? What is the process for a manual file load?
Is there an option to manually load files if an integration fails? What is the process for a manual file load?
Can mobile capabilities be limited by geographic locations?
Can mobile capabilities be limited by geographic locations?
Does Xoxoday's employee engagement solution integrate with major HRMS platforms like Oracle, Workday, Darwinbox, etc., via SSO or API?
Does Xoxoday's employee engagement solution integrate with major HRMS platforms like Oracle, Workday, Darwinbox, etc., via SSO or API?
Does Xoxoday's employee engagement solution support integration with learning management systems?
Does Xoxoday's employee engagement solution support integration with learning management systems?
How does the platform integrate with performance management?
How does the platform integrate with performance management?
What are the list of supported integrations, e.g., HRIS, LMS, payroll systems, etc., for Xoxoday R&R tools?
What are the list of supported integrations, e.g., HRIS, LMS, payroll systems, etc., for Xoxoday R&R tools?
- Google Workspace
- Microsoft Teams
- Slack
- Darwinbox
- KRONOS UKG
- SAP SuccessFactors
- Workday
- Zoho People
- Microsoft Office 365
- Freshteam
- Azure
- Office 365
- Okta
Is there an open API available for integrating with third-party software systems?
Is there an open API available for integrating with third-party software systems?
Can awards and appreciations be viewed in the SAP SuccessFactors PMS module by employees and managers?
Can awards and appreciations be viewed in the SAP SuccessFactors PMS module by employees and managers?
What HRIS systems does the Xoxoday employee engagement solution integrate with?
What HRIS systems does the Xoxoday employee engagement solution integrate with?
Does the Xoxoday social intranet platform integrate with chat and collaboration tools like Microsoft Teams, or Slack?
Does the Xoxoday social intranet platform integrate with chat and collaboration tools like Microsoft Teams, or Slack?
Does Xoxoday employee engagement solution allow data transfer from an LMS module about learning hours, certifications, or skill levels?
Does Xoxoday employee engagement solution allow data transfer from an LMS module about learning hours, certifications, or skill levels?
Is it possible for awards and appreciations to integrate into SAP SuccessFactors PMS for employee and manager reference?
Is it possible for awards and appreciations to integrate into SAP SuccessFactors PMS for employee and manager reference?
Does Xoxoday's R&R solution support currency conversion or integration with external online exchange rate services?
Does Xoxoday's R&R solution support currency conversion or integration with external online exchange rate services?
How does the Xoxoday employee engagement solution support automatic updates of employee data like department, reporting structure, email IDs, and employment status?
How does the Xoxoday employee engagement solution support automatic updates of employee data like department, reporting structure, email IDs, and employment status?
Can HR admins create and embed a Rewards & Recognition (R&R) solution tile within SAP SuccessFactors for seamless navigation?
Can HR admins create and embed a Rewards & Recognition (R&R) solution tile within SAP SuccessFactors for seamless navigation?
Can recognition be shared outside the Xoxoday platform via integrations?
Can recognition be shared outside the Xoxoday platform via integrations?
Can the system integrate with an online store for point redemption? If yes, how does it work?
Can the system integrate with an online store for point redemption? If yes, how does it work?
Do you integrate with Microsoft Teams out of the box for employees to be able to interact natively with the R&R solution?
Do you integrate with Microsoft Teams out of the box for employees to be able to interact natively with the R&R solution?
Do you integrate with Workplace from Meta out of the box for employees to be able to interact natively with the R&R solution?
Do you integrate with Workplace from Meta out of the box for employees to be able to interact natively with the R&R solution?
Can a meeting attendee recognize all attendees either during or after a meeting?
Can a meeting attendee recognize all attendees either during or after a meeting?
What permission levels need to be accepted during the installation of your Microsoft integration? Explain why each permission is required.
What permission levels need to be accepted during the installation of your Microsoft integration? Explain why each permission is required.
- Receive messages and data that I provide to it: Enables engagement with the Xoxoday bot through conversations.
- Send me messages and notifications: Allows the bot to send recognition nudges, reward updates, and reminders.
- Access my profile information (name, email, company, language): Personalizes communication and validates user access.
- Receive messages and data that team or chat members provide: Allows contextual recognition commands within chats.
- Send messages and notifications in a channel or chat: Facilitates broadcasting appreciation messages publicly or privately.
- Access team/chat info (name, member list, emails): Identifies channels where recognition messages can be posted.
Is award value guidance provided within Microsoft Teams?
Is award value guidance provided within Microsoft Teams?
Is Teams integration available on mobile apps? If yes, which platforms are supported?
Is Teams integration available on mobile apps? If yes, which platforms are supported?
How does branding work when using the Xoxoday employee engagement solution within Microsoft Teams?
How does branding work when using the Xoxoday employee engagement solution within Microsoft Teams?
Can the Xoxoday employee engagement solution automatically create accounts for new joiners based on employee data?
Can the Xoxoday employee engagement solution automatically create accounts for new joiners based on employee data?
- You can add new employees to Empuls automatically once their SuccessFactors profile is created.
- Edit existing employee data in Empuls simply by updating their SuccessFactors profile.
- Remove exited employees from Empuls based on their exit date in SuccessFactors.
Back-end Integration
What protocols and data formats are supported by Xoxoday APIs? What metadata is available for integration and reporting?
What protocols and data formats are supported by Xoxoday APIs? What metadata is available for integration and reporting?