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Admins can manage all notifications sent to employees across the organisation. Notifications are delivered via Email, Mobile App, SMS, and In-Product alerts. Navigate to Admin Settings > Notifications to access this feature. You must have Super Admin or General Admin permissions.

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Step 1: Go to Admin Dashboard

Click Reports and Admin to access the admin dashboard.
Reports and Admin link in Empuls to enter the admin dashboard

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Step 2: Access notification settings

Navigate to Notifications to manage organisation-level notification settings.
Notifications menu opened in admin settings for organisation-level controls
Notification settings overview showing all notification categories

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Step 3: Enable or disable notifications

Enable or disable all notifications and customise settings as needed. Click Confirm to apply changes.
Master toggle to enable or disable all notifications across channels
Notification settings categories with toggles

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Step 4: Reminders

Reminders notify employees about events, anniversaries, and scheduled gifts or festival greetings. Use the checkbox to enable or disable them.
Reminders checkbox for events, anniversaries, and scheduled gift notifications

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Step 5: Engagement nudges

Engagement nudges are internal campaign notifications sent by Empuls to drive participation (e.g., HR Day, social events). Enable or disable based on preference.
Engagement nudges toggle to control internal campaign participation prompts

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Step 6: Catalogue nudges

Catalogue nudges promote offers and perks available in the Perks and Benefits section. Enable or disable as needed.
Catalogue nudges setting that promotes offers in Perks and Benefits

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Step 7: Save preferences

Select or deselect the required options and click Save to apply changes.
If a Super Admin disables or modifies notification settings, all Super Admins receive an email alert.
Save button to apply selected notification preferences across the organisation

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FAQs

Only Super Admins can access and modify notification settings.
Go to Admin > Billing and Customisation > Notification Settings.
Email, Mobile App notifications, SMS, and In-Product Alerts.
Yes. You can disable all notifications using a single toggle.
Notifications for events, birthdays, anniversaries, and gift scheduling.
Internal campaign notifications to drive engagement (e.g., HR Day, social events).
Notifications promoting perks and discounts in the benefits catalogue.
Click Save after updating your preferences.
For support, contact cs@xoxoday.com.