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Empuls supports full white-labeling so the platform feels native to your organization from day one. Super Admins can customize the program name, apply your brand’s color scheme, upload your logo, configure feed card backgrounds for milestones, and edit the homepage layout, all without any technical expertise. The Branding page is organized into five tabs:
Only Super Admins can make branding and customization changes. General Admins and Managers do not have access to these settings.
Before you start, gather your company brand guidelines (color palette and logo files), your preferred program name if different from “Empuls”, and any regulatory or accessibility compliance requirements your organization follows.

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Video walkthrough

1

Open the Admin Hub

Click Reports & Settings at the bottom of the left navigation panel to open the Admin Dashboard.
Reports & Settings link in Empuls left navigation
2

Go to Platform Settings > Branding

In the Admin Hub, navigate to Platform Settings and click Branding. The Branding page opens on the Platform theme tab.
Branding option under Platform Settings in Admin Hub

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Platform theme

The Platform theme tab applies your brand colors to the navigation, buttons, and award blocks throughout the interface. Each setting shows a live preview so you can check the result before saving.
1

Set your theme color

On the Theme colour card, click Edit and choose the primary color for buttons, links, and highlighted elements.
Primary brand color picker for buttons and links
2

Customize navigation colors

On the Navigation colour card, click Edit and enter your brand’s hex codes for the side navigation background and top navigation background.
Hex code fields for side and top navigation colors
3

Customize the award block styling

On the Award block styling card, click Edit and set the background and text colors for recognition award cards.
Award block color customization in Empuls branding
4

Save your changes

Click Save in each edit dialog to apply the color and theme settings. Click Reset to default in a dialog to revert that setting to the Empuls default.
Color best practices:
  • Use hex codes from your official brand palette, not approximations.
  • Maintain WCAG AA contrast ratios for accessibility (minimum 4.5:1 for normal text).
  • Test color combinations in both light and dark browser modes.
  • Avoid using red/green contrasts as the sole distinguishing element — these are invisible to users with common forms of color blindness.

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Brand assets

The Brand assets tab holds your core visual identity: logo, login background, favicon, bot avatar, and yearbook design.
1

Upload your logo and core assets

Click Edit on each card to upload or replace:
  • Program logo — Appears in the platform header and email notifications.
  • Login page background — Full-screen image on the sign-in page.
  • Favicon — Browser tab icon.
Each upload dialog shows the recommended image size and supported file formats.
2

Customize the bot

Click Edit on the bot card to change the bot’s name and upload a custom avatar. The bot name and avatar appear on automated posts and notifications from Empuls.
3

Customize the Yearbook

Click Edit on the Employee yearbook card to personalize its design:
  • Cover theme — The main cover design.
  • Inner page theme — Consistent layout for inside pages.
  • Component colors — Colors for dividers, borders, and design accents.
  • Text color — Font color for yearbook content.
  • Background image — Optional background for visual depth.
  • Logo — Your organization’s logo on yearbook pages.
    Yearbook customization panel with cover and color options
4

Save your changes

Click Save in each edit dialog to apply the assets.

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Backgrounds

The Backgrounds tab controls the imagery behind automated milestone posts and celebration pages.
1

Set milestone post backgrounds

Click Edit on each card to upload custom background images for automated milestone posts:
  • Birthday post background
  • Work anniversary post background
  • New joiner welcome post background
  • Leaderboard post background
    Feed card background uploads for birthdays and anniversaries
2

Set the Wall of Fame background

Upload a background image for the Wall of Fame — the public recognition showcase visible to all employees.
Wall of Fame background image upload control
3

Choose the wishboard card background style

Click Edit on the Wishboard background card and choose how wish cards on wishboards are colored:
  • Single colour — All wish cards use one background color. Click Edit next to the color swatch to pick a custom color or enter a hex code.
  • Multi colour — Wish cards use the default set of varied background colors.
A preview of the wish cards updates as you change the selection. Click Save to apply, or Reset to default to revert.

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Banners

The Banners tab controls the header images shown across the feed, profiles, and milestone wishboards. Click Edit on each card to upload a custom image:
  • Feed header banner — Appears at the top of the main feed. You can also click Edit Image directly on the dashboard banner.
  • Profile banner — Default banner on employee profile pages.
  • Birthday wishboard banner — Header on birthday wishboard pages.
  • Anniversary wishboard banner — Header on work anniversary wishboard pages.
  • New joiner wishboard banner — Header on new joiner wishboard pages.
Each upload dialog shows the recommended image size and supported formats. Use the delete option on a custom banner to restore the default image.

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Program settings

The Program settings tab lets you rename the platform and configure global preferences.
1

Open Basic configurations

On the Program settings tab, click Edit on the Basic configurations card.
2

Set the program name

Enter your organization’s preferred name for the platform. Examples: “Recognition Hub”, “Culture Pulse”, or “Appreciation Platform”. The default is “Empuls”.
Program name field for renaming the Empuls platform
3

Configure global preferences

Super Admins can also update the point name (what your engagement credits are called), the currency and conversion factor, the platform timezone, the default language for all users, and the default company homepage.
Global preferences for point name, timezone, and language
4

Save the program name

Click Save. The program name is used in all email notifications sent from the platform.
Save button confirming program name in Empuls
The program name can be changed at any time — open the Program settings tab and click Edit on the Basic configurations card. It must be 3–50 characters and becomes the default in all outgoing email notifications to your team, so changing it after launch changes what your employees see in email.

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Feed post style

Choose how recognition posts appear in the activity feed. On the Program settings tab, click Edit on the Feed post style card and select a style:
  • Prominent image — The award image is the visual centerpiece. The nominator’s citation appears as standard text above the image.
  • Prominent citation — The nominator’s written citation is the hero element, styled with a customizable background. Best for organizations that value the written message over the visual.
A preview of both styles appears in the dialog. Click Save to apply your selection.

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Homepage editor

The Homepage editor lets you choose the layout of the employee home screen from three options. Navigate to Platform Settings > Homepage Editor to preview and select a layout. After selecting a layout, click Save and Publish to apply it for all employees.
Some homepage layout changes require backend enablement. Contact cs@xoxoday.com if a layout option is not available in your instance.
Only Super Admins have permission to customize the Empuls platform. General Admins and Managers cannot access branding settings.
Yes. Open Program Settings on the Branding page, click Edit, and update the program name (3–50 characters). Because the name is used in all outgoing email notifications, changing it after launch changes what employees see in email — so communicate the change.
Go to the Backgrounds tab on the Branding page, click Edit on the card for each milestone type, upload the new image, and click Save.
Either click Edit Image directly on the dashboard banner, or go to Platform Settings > Branding > Banners and upload your image under Feed header banner.
Go to Admin Dashboard > Platform Settings > Branding, open the Brand assets tab, and click Edit under Program logo.