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Action planning

Survey insights only create value when they lead to concrete improvements. The Action Planning feature lets you turn findings into tracked tasks.

Creating an action plan task

1

Navigate to Action Plan

Go to Surveys > Action Plan from the left-hand navigation.
2

Create a new task

Click Create Task at the top-right corner.
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3

Fill in task details

Enter:
  • Task heading — a clear, concise title
  • Description — context and specifics for the task
  • Tags — for easier search and categorization
  • Assign to — select the responsible person from the dropdown
  • ETA — the expected completion date
4

Save

Click Create. The task appears in the Action Plan list.
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Managing existing tasks

Click the three-dot icon (⋮) next to any task to:
  • Delete the task permanently
  • Make a copy to duplicate it with the same details
    Screenshot 2026 05 27 140915

Filtering action plans

Use the filter icon to filter tasks by:
  • Created at — monthly, quarterly, weekly, or a custom date range
  • Status — Pending, In Progress, or Completed
  • Assigned to — filter by assignee
  • ETA — filter by expected completion date
Click Apply to update the view.
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Tracking progress

The Action Plan section shows two views:
  • Assigned to me — tasks assigned specifically to you
  • All — all tasks created across the organization
    Screenshot 2026 05 27 141740
Use these views to monitor accountability and ensure follow-through on survey-driven improvements.