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Award

  • The Xoxoday platform does not support redeeming multiple items in a single order.
  • Recipients can combine points from different awards to redeem a single item, providing flexibility in using their accumulated rewards.
  • Employees can use a credit card to pay any remaining balance if points do not fully cover the cost.
  • Credit card security is ensured through the Stripe payment gateway, which is PCI compliant. Credit card details are never stored on Xoxoday, keeping employee information safe.
  • Employees can access a dedicated dashboard under the “Recognize” feature to view all recognition activity, including awards sent, received, and pending.
  • The Employee Profile page provides a consolidated history of awards, badges, and recognitions over time.
  • Each recognition entry displays engagement metrics like likes, comments, and shares, highlighting social validation and visibility of appreciation.
Yes. The Xoxoday R&R solution enables employees to seamlessly share their achievements and awards directly to LinkedIn.Key benefits include:• One-click sharing: Employees can post recognitions to their LinkedIn profiles with a single click.• Enhanced personal branding: Publicly sharing achievements helps employees build their professional identity and showcase accomplishments.• Employer branding impact: Shared recognitions reflect the organization’s recognition culture, strengthening its employer brand externally.This feature not only celebrates individual accomplishments but also enhances the company’s employer value proposition by highlighting its culture of appreciation on a global professional network.

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Award Type

The Xoxoday R&R tool offers unlimited award choices for associates at each major service milestone. Our merchandising team curates a tailored catalog for every milestone level based on your approved award budgets. This catalog includes a diverse mix across all award categories to ensure employees receive meaningful options. All levels and award products are reviewed and approved before inclusion in your program.

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Social Intranet

The platform provides tools to help employees understand the company structure and key relationships:• Organizational charts: Users can explore interactive org charts to understand reporting hierarchies and team structures.• Marking important people or groups: While marking specific users as “important” is not currently available, it can be provided as a custom feature if required.
The Xoxoday social intranet platform offers a wide range of features to boost communication, interaction, and employee engagement across the organization.Email notifications• Automated email notifications are triggered for key activities including recognitions, awards, pending actions, scheduled surveys, announcements, and group activities.• Notifications can be customized in terms of frequency, content, and templates to align with organizational communication policies.Social interactions• Trending posts: Posts that receive high engagement (likes and comments) are automatically highlighted in the feed to increase visibility and participation.• Groups highlights: The platform supports the creation and use of groups for targeted engagement, team discussions, and recognition initiatives.• Likes, reactions, and comments: Users can engage with content through likes, comments, and reactions (including emojis and GIFs), turning recognition and announcements into two-way conversations.Feedback collection• A built-in feedback mechanism allows users to share feedback directly through forms, quick surveys, or a dedicated “Feedback” button.• All feedback can be routed to HR or administrators for follow-up and action.People and group suggestions• The platform suggests relevant groups for users to join based on their interests and activities, helping them discover communities that match their engagement goals.• Currently, individual user recommendations (“people you may know”) are not available.Safety and moderation• AI-powered content moderation automatically detects and blocks inappropriate or non-compliant content before it’s published.• Users can manually report posts, comments, chats, profiles, or users that are suspicious, derogatory, or violate company guidelines. Admins can review and remove flagged content.This comprehensive engagement framework ensures communication remains interactive, inclusive, and aligned with company culture while promoting a safe and respectful environment. ​

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Customization

Yes. The Xoxoday R&R platform empowers employees to manage their personal information, privacy settings, and the visibility of their recognitions, ensuring a personalized and secure recognition experience.Key features include:• Profile management: Employees can update their personal details, upload profile photos, and modify their visibility preferences at any time.• Privacy settings: Users have the option to opt out of public celebrations such as birthdays, service anniversaries, or leaderboard visibility according to their comfort level.• Recognition visibility control: Employees can choose whether recognitions appear on the company’s social feed or remain private, giving them post-recognition control over visibility.• Opt-out options: Personal settings allow employees to disable public recognitions by default or modify preferences per recognition event.• Enhanced privacy: Access to personal or recognition-related data is governed by organizational privacy policies, ensuring full compliance and security.
Yes, the Xoxoday employee engagement solution allows employees to create and manage their own profile information. They can update personal and professional details such as address, contact information, skills, and interests. This profile acts as their digital identity within the organization and is visible to peers, promoting better collaboration and connection. The platform ensures user-friendly access and security, allowing employees to easily modify their data through the web or mobile interface. Empuls reward marketplace
Yes. Xoxoday’s employee recognition platform supports both self-redemption and gift redemption of vouchers. Employees can browse a wide range of digital and physical vouchers by category and redeem them for personal use or opt to send them as gifts to loved ones. For gifting, the platform allows users to enter recipient details and include a personalized message. Every transaction is securely processed, and employees receive real-time notifications confirming redemption and delivery status. This flexible approach enhances both employee satisfaction and gifting convenience. ​
Yes. Xoxoday’s platform consolidates all reward points—whether earned through milestone achievements, peer recognition, or manager-awarded incentives—into a unified wallet. These points are treated as a single currency and can be redeemed collectively, maximizing employee purchasing power. This centralized approach simplifies reward budgeting and boosts employee satisfaction. ​
Yes. Gifting can be extended to recipients who are not registered users in the system. The platform allows administrators to manually input recipient details, including name, email, and address, or to send digital gifts via email or SMS. This ensures flexibility in recognizing contractors, partners, or external stakeholders as part of engagement or appreciation initiatives. ​
Yes. Xoxoday supports out-of-the-box donations to global and local humanitarian projects, letting employees contribute to causes meaningful to them while aligning with corporate social responsibility goals.The platform also allows customization:
  • Admins can curate pre-approved charities and causes—local, national, or global.
  • Employees can donate reward points or a portion of earnings directly through the platform.
  • Donation trends are visible, aiding reporting and showcasing social impact.
This ensures giving is impactful, personalized, and aligned with both corporate and employee values.

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Mobile Application Availability

Yes. All mobile devices accessing corporate data via Xoxoday’s employee engagement solution comply with strict security protocols, including device-level encryption, multi-factor authentication, and enterprise-grade mobile device management (MDM). Regular updates and monitoring ensure data integrity and minimize unauthorized access risks. ​
Yes. Xoxoday offers a mobile app for iOS (v12+) and Android (v5–13) globally. Employees can engage in social recognition, redeem rewards, complete surveys, and participate in communities. The app mirrors core web functionalities but with a mobile-optimized interface, supporting distributed teams across desktops, laptops, tablets, and mobile devices. ​
The Xoxoday employee engagement solution supports both desktop and mobile operating systems to ensure seamless access for all users:
  • Desktop/Laptop: macOS and Windows
  • Mobile: iOS and Android
Employees can download the Xoxoday app from the Apple App Store or Google Play Store and log in to access key features like recognition, surveys, social intranet, and reward redemption. The platform ensures uninterrupted engagement whether users are at their desk or on the move. ​
The Xoxoday employee engagement solution provides seamless access across both desktop and mobile devices:
  • Desktop Browsers: Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari
  • Mobile Browsers: Same as desktop browsers, fully functional and responsive
For a more optimized mobile experience, users can download the dedicated Empuls mobile app, which offers tailored access to recognition, rewards, communication, surveys, and more without compromising usability or performance. ​
Yes, the Xoxoday mobile app allows users to capture photos directly within the app and upload them in real-time. This functionality is particularly useful for posting on recognition walls, contributing to yearbooks, or sharing celebration moments like birthdays and anniversaries through Wishboards or community groups. ​
Yes, Xoxoday’s platform is fully responsive and accessible across both mobile and web:
  • Mobile Access: Dedicated iOS and Android apps let employees and managers send recognitions, redeem rewards, respond to surveys, access perks, and engage socially anytime, anywhere.
  • Responsive Web Interface: Adapts automatically to desktops, tablets, and mobile browsers for optimal readability and navigation.
  • Unified Experience: Consistent UI/UX across all devices reduces training effort and keeps engagement high.
Yes. Xoxoday’s employee engagement solution provides native apps for both iOS and Android, covering social recognition, rewards, redemption, and more:
  • iOS App: Compatible with iPhones and iPads on the latest iOS versions, offering peer-to-peer recognition, value-based awards, and access to the global rewards catalog.
  • Android App: Supports a wide range of recent Android OS versions, providing the same features as iOS.
  • Optimized Experience: Both apps are continuously updated based on user feedback to ensure seamless performance and full utilization of platform capabilities.

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Nomination

Yes. Reviewers can approve or reject nominations and provide comments to justify their decision, ensuring transparency and accountability. Workflows can also be configured for automatic approval if no action is taken within a set timeframe (e.g., two days), subject to conditions like budget limits and pre-defined rules. This helps prevent delays and keeps recognition programs running smoothly.

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Process

  • Cell Phone Number Login: Associates can access the platform via their mobile number, enabling engagement without an email address.
  • Kiosks and Tablets: Organizations can set up kiosks or tablets in breakrooms, locker rooms, or other common areas for easy access.
  • Remote Access: Employees can log in from home or any device with internet access using a username and password.
These multi-channel approaches ensure all associates can fully participate in the recognition and rewards program. ​
  • Redemption Period: Empuls typically recommends up to 12 months for associates to redeem their awards, though this can be customized according to business rules and corporate award program strategies.
  • Reminders: Automated notifications and nudges are sent at regular intervals to encourage redemption. The frequency and timing of reminders are set during program implementation to maximize participation.
  • Handling Unredeemed Awards: If the award is not redeemed by the deadline, it will expire according to the organization’s policy.
  • Extensions & Re-requests: In special cases, extensions can be granted, and associates can request support from the customer success team at Giift to redeem their award post-deadline.
This approach ensures timely redemption while providing flexibility for employees who may need additional time. ​
Digital products like gift cards are delivered instantly. Physical products like merchandise, swags, etc., are delivered between 3-15 days.The time required for the delivery of a product depends on the nature of the product, the region to be delivered, and other location-specific conditions. In cases of delay, the user and the program administrator are informed by your customer support team. ​
  • Lost or Stolen Packages: Any package lost or stolen during transit is promptly reissued at no additional cost to the organization, ensuring employee satisfaction.
  • Return & Warranty Policy: Policies vary by product type, local laws, and regulations. Details are provided during ordering. Returns are extremely rare, averaging less than 0.05%.
  • Issue Resolution: Employee concerns are prioritized and addressed immediately. Root cause investigations are conducted to prevent future issues.
  • Service-Level Commitment: Return and warranty processes are part of the SLA and reviewed quarterly to ensure continuous improvement and alignment with client expectations.
This ensures reliability, accountability, and a smooth redemption experience for all employees.

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Reports & Analytics

Yes. The Xoxoday R&R platform provides employees with direct access to their personal recognition analytics, empowering them with transparency and insights into their contributions.Key Features:• Recognition history: Employees can track recognitions they have sent and received.• Badges & awards: View earned badges, awards, and achievements in one place.• Redemption tracking: Monitor redemption history and reward utilization trends.• Engagement trends: Analyze engagement activity over time to understand recognition patterns.
Yes. The employee discount program is designed to be completely free of cost for all participants, across all levels of service offers. Employees can access and redeem discounts without incurring fees, ensuring the program delivers real value as a true employee benefit. The cost is incurred by the employer.​ ​ ​ ​ ​ ​ ​ ​