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Compensation terms and parameters

Yes. The Xoxoday ICM tool supports a broad range of compensation terms and parameters for transactional bonus management, including quota-based payouts, tiered bonuses, SPIFFs, ABM-led rewards, deal-level overrides, accelerators, decelerators, and more.Key features:
  • Configure custom rules per pay component and role
  • Define payout logic using slab/tier thresholds and multipliers
  • Setup via admin console or through integration pipelines
Yes. The Xoxoday ICM tool allows default terms—like commission rates, quotas, and performance metrics—to be applied to teams or individuals, which can then be adjusted as required.Highlights:
  • Applicable to both individuals and teams
  • Supports tweaking goals, rates, or metrics per requirement
  • Scalable and flexible for efficient customization without disrupting the overall incentive structure

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Incentive Configuration

Yes. Xoxoday ICM provides a real-time payout estimator that allows staff to see their potential earnings based on current progress toward goals. The estimator updates dynamically with performance data, giving employees a clear view of how close they are to earning commissions, bonuses, or rewards.
Yes. Admins can configure eligibility filters for incentives based on parameters such as attendance, behavioral flags, or compliance. These filters ensure that only employees meeting foundational criteria—like approved attendance or completed mandatory training—qualify for rewards, keeping the incentive system fair and aligned with organizational policies.
Yes. Xoxoday’s ICM tool is no-code engine and lets admins define goals, incentive slabs, and payout structures tailored to teams, roles, store formats, and regions. Rules can include performance tiers, commission percentages, tenure-based multipliers, or category-specific bonuses. These configurations can be cloned, adjusted, or scheduled for specific periods, making it easy to maintain consistency while allowing for flexibility to meet business needs.
Yes. The Xoxoday ICM tool supports layered incentive plans at individual, team, and store-wide levels. Each level can have separate rules, tracking, and payouts, encouraging collaboration while recognizing individual contributions.
Yes. The Xoxoday ICM software allows fully configurable periodicity for incentive programs, including daily, weekly, monthly, or ad-hoc cycles. Each cycle can have distinct KPIs, milestones, and reward logic to drive continuous motivation across roles and formats.
Yes. The platform supports stackable incentives, enabling employees to earn multiple rewards across overlapping tasks or roles. For instance, an associate can simultaneously qualify for an individual sales bonus, a team milestone reward, and a seasonal campaign payout, each governed by distinct rule sets and tracked separately within the same system.​​Q. Does Xoxoday ICM software have the ability to handle a wide variety of sales incentive plan designs with highly diversified businesses and sales operating models?Yes. Xoxoday ICM tool is designed for complex sales operations, supporting multiple incentive plans simultaneously. Plans can be customized for different products, SKUs, geographies, teams, or seasons. This ensures highly flexible, scalable, and precise incentive compensation management for businesses with diverse sales strategies and operating models.

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​Engaged Activation

The Xoxoday ICM tool allows configuring gamified challenges using a no-code engine:
  • Customize challenges per role (associates, managers)
  • Adapt challenges to store formats (grocery, fashion, electronics)
  • Gamify KPIs (sales, basket size, customer satisfaction) with milestones, badges, streaks, and real-time leaderboards​Q. Does Xoxoday ICM software have level systems for motivation with milestone tracking and digital recognition?
Yes. The Xoxoday SPM tool uses a level-based system to motivate employees and track performance.Key features:
  • Level System with Progression: Employees advance through levels (Bronze, Silver, Gold) by achieving milestones like sales targets or positive feedback
  • Milestone Tracking: Linked to KPIs with progress bars, badges, and streak counters; customizable by frequency (daily, weekly, monthly)
  • Digital Recognition: Badges, leaderboard visibility, and in-app notifications
  • Behavioral Triggers: AI-driven nudges remind employees nearing milestones or levels
Yes. Xoxoday ICM lets admins set up time-bound missions and reward cycles for events, seasonal promotions, or campaigns. Missions can be tailored to specific roles and linked to short-term KPIs, such as weekend upsell targets or festival conversion goals. Rewards are automatically triggered when mission objectives are met, keeping teams engaged and driving results during key retail periods.
Yes. Xoxoday ICM allows self-nomination and contest-based challenges where associates can opt into bonus missions beyond standard goals. Challenges can be configured by role or store format, with winners recognized via leaderboards and automatic rewards. ​
Yes. The Xoxoday SPM tool provides onboarding gamification with “quick win” missions and introductory challenges to familiarize new hires with KPIs. Progress tracking, badges, and early rewards accelerate engagement.
Yes. The Xoxoday ICM tool delivers AI-driven behavioral nudges triggered by underperformance, nearing goals, or changes in store traffic. Nudges are real-time, role- and KPI-specific, guiding employees to take timely actions like upselling or reprioritizing tasks to improve performance.

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Sales plan

Yes. The Xoxoday ICM tool allows users to model, compare, test, and launch new incentive plans and promotions using a no-code, user-friendly interface. This reduces IT dependency and enables business users to efficiently manage and optimize sales compensation and incentive programs. The platform’s flexibility ensures quick adaptation to changing business needs and market conditions. ​
Yes. The Xoxoday ICM tool enables users to design complex sales compensation plans effortlessly with an intuitive drag-and-drop interface. Preconfigured templates simplify plan creation, allowing easy editing, copying, and customization of incentive structures to meet specific business requirements.

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​Intermittent transaction bonus recipients

Xoxoday ICM tool, supports ad-hoc bonus configurations through both manual inputs and batch uploads. Admins can:
  • Configure one-time rewards or exceptions as part of a payout plan.
  • Use Excel uploads or manual entries to grant bonuses for individuals based on special performance or business logic.
  • Set up approval workflows for validation of such entries

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Payment, payout & payroll

Yes, Xoxoday’s sales commission management tool automatically calculates transactional bonus revenue amounts for individuals after the relevant data sources are loaded. Once the required computation logic is set up, all the parameters will auto-compute based on the latest available data. This calculation is based on configurable commission schemes and sales data, ensuring that bonuses are computed accurately and efficiently without manual intervention.
Yes. The Xoxoday ICM tool allows scheduling of transactional bonus payments by individual. Users can configure plans with specific schedules or milestones, and the system automatically triggers payments once conditions are met, ensuring timely and accurate compensation.
Yes. Xoxoday ICM tool can allocate primary transactional bonus funds to secondary recipients using automated, predetermined formulas. Deals must be flagged with identifiers to qualify, and the system provides full tracking for transparency and auditability.
  • Automated allocation based on configurable formulas
  • Flagging ensures only qualifying deals are included
  • Full tracking and audit logs for compliance
Yes, it can be configured to enable that, but yes, will require a manual input. The platform supports the manual designation of secondary recipients for transactional bonus funds. This feature allows managers or admins to assign funds to recipients manually, ensuring flexibility in fund distribution. The solution provides full tracking of these allocations, including the ability to audit and verify all transactions, thus ensuring transparency and accountability in the process.
Yes. The Xoxoday ICM tool supports both manual and systematic indication of bonus tiers over different time spans. It enables calculations based on revenue or milestones while allowing manual adjustments, ensuring flexible and accurate compensation management.
Yes, the Xoxoday ICM tool provides flexible functionality to add a starter transactional bonus revenue tier for individuals. This can be done either manually or systematically. Users can configure custom revenue tier structures that can be applied to individuals based on specific time spans or performance criteria.Dynamic tier configurations enable automated or manual adjustments to bonuses, making incentive plans scalable and adaptable to both individual and organizational goals. These adjustments can be easily managed through the system’s intuitive interface, ensuring transparency and efficiency in incentive processing.
Yes, an admin has the rights to modify the payment schedule for each plan. The ICM solution allows both manual and automated adjustments to payment schedules. Admins can configure recurrence rules, set buffer times, and manage exceptions through approval workflows.
Yes, the platform has APIs that can be configured with the payroll system. Xoxoday ICM tool enables the commission or bonus team to review, approve, and systematically release payroll outputs after verification. The platform integrates with payroll systems via computed APIs and supports multiple payout formats such as bank transfers, gift cards, and rewards catalog. This ensures payouts are timely, accurate, and aligned with internal validation procedures.

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Rule and calculation overrides

Yes, all such exception will require manual intervention and customization. The platform allows for date overrides within its system, which means users can adjust the date associated with a transaction without affecting the standard rules and calculations. This ensures necessary exceptions are handled with proper governance while maintaining control over standard rules. ​
Yes, the platform supports overrides by approval roles in the waterfall tier structure. Managers or other authorized personnel can make adjustments to compensation calculations based on approval, allowing for flexibility in cases where the standard rules need to be altered. This ensures that any necessary exceptions are handled with proper governance.

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Scalability

Yes. The Xoxoday ICM tool scales seamlessly with business growth, handling complex rules, high-volume data, and unlimited users or payees. It adapts efficiently to evolving business needs while ensuring accurate and timely incentive calculations.

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Transaction Visibility

Yes. The Xoxoday ICM tool features a robust what-if simulator that allows users to adjust key attributes of pipeline deals, such as probability, deal size, or other critical factors. This enables sales leaders and compensation managers to forecast potential transactional bonus payments, evaluate how changes in deals impact incentive payouts, and make informed decisions to optimize commission structures. Multiple simulations can be run to plan for different sales outcomes, manage compensation effectively, and strategically align incentives with overall business performance.

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Budgeting

Yes, the Xoxoday ICM tool allows for simulated plans that help businesses estimate the expected spend on a new commission plan. By leveraging historical deal data and factoring in an expected growth rate, the tool can generate accurate budget forecasts. This feature enables organizations to predict commission payouts for the upcoming year, ensuring that budgeting aligns with both historical performance and future growth expectations.

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Reports

Yes. Xoxoday ICM tool includes a what-if simulator that allows users to model scenarios where pooled resource holdbacks—such as office and analyst contributions—are adjusted. The platform calculates the resulting impact on individual transactional bonuses, enabling sales managers and HR teams to make informed decisions with predictive insights before implementing changes.
Yes. Xoxoday ICM tool provides simulation capabilities that allow organizations to evaluate different incentive scenarios and predict their potential impact. By inputting various variables and assumptions, users can run detailed simulations to assess the effectiveness of incentive schemes. Advanced analytics and real-time data integration ensure that the outcomes are accurate, helping organizations optimize schemes and align them with business objectives before implementation. ​
Yes. The Xoxoday ICM tool offers a clean, user-friendly interface that gives individuals visibility into their transactions, earnings, and KPI data. It summarizes transaction bonus totals through intuitive dashboards designed to avoid clutter.Features like milestones, badges, and leaderboards enhance comprehension, while AI-driven widgets personalize the view by showing only the most relevant information for each user, ensuring a streamlined and clear snapshot of performance and earnings.
Yes. Clients can create custom reports for each plan, including spiffs and contests run separately. SPIFFs and sales contests are core capabilities of the solution. The platform provides pre-configured plan templates for running SPIFFs, gamified contests, ABM-led campaigns, and product-based incentives.Users can set up time-bound schemes, assign budgets, define reward logic, and track participation using leaderboards, milestones, badges, and KPI scorecards. Contest performance can be monitored through real-time dashboards and ROI widgets, providing full visibility into campaign success. ​
Yes. Xoxoday ICM software enables forecasting of potential earnings based on both historical sales data and deals currently in progress. Using embedded AI models, the platform can project commissions and payouts by analyzing past trends alongside real-time deal progression.Sales representatives and finance teams can leverage the Estimator tool to simulate outcomes under different attainment scenarios. AI-based Commission Forecasting also projects payout liabilities—for example, predicting that “if 80% of reps achieve 90% of their targets, total commissions could increase by 12%.”
Need help? Reach out to your support team or cs@xoxoday.com.