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Empuls supports full white-labeling so the platform feels native to your organization from day one. Super Admins can customize the program name, apply your brand’s color scheme, upload your logo, configure feed card backgrounds for milestones, and edit the homepage layout, all without any technical expertise.
Only Super Admins can make branding and customization changes. General Admins and Managers do not have access to these settings.
Before you start, gather your company brand guidelines (color palette and logo files), your preferred program name if different from “Empuls”, and any regulatory or accessibility compliance requirements your organization follows.

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Video walkthrough

1

Open the Admin Hub

Click Reports & Settings at the bottom of the left navigation panel to open the Admin Dashboard.
Reports & Settings link in Empuls left navigation
2

Go to Platform Settings > Branding

In the Admin Hub, navigate to Platform Settings and click Branding.
Branding option under Platform Settings in Admin Hub

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Platform theming

Platform theming lets you apply your brand colors to the navigation, buttons, and award blocks throughout the interface.
1

Open Platform Theming

On the Branding page, locate the Platform Theming card and click Edit.
Edit button on Platform Theming card in Branding page
2

Set your primary color

Choose the primary color for buttons, links, and highlighted elements.
Primary brand color picker for buttons and links
3

Customize navigation colors

Click the pen icon next to the side navigation and top navigation color fields and enter your brand’s hex codes.
Hex code fields for side and top navigation colors
4

Customize the award block color

Click the pen icon next to the Award Block Color field and enter the hex code for recognition award cards.
Award block color customization in Empuls branding
5

Upload a feed header image

Under Feed Header, click Edit to upload a custom banner image that appears at the top of the main feed. Alternatively, click Edit Image directly on the dashboard banner and upload the image there.
Feed header banner upload option in Branding settings
6

Save your changes

Click Save to apply all color and theme settings.
Color best practices:
  • Use hex codes from your official brand palette, not approximations.
  • Maintain WCAG AA contrast ratios for accessibility (minimum 4.5:1 for normal text).
  • Test color combinations in both light and dark browser modes.
  • Avoid using red/green contrasts as the sole distinguishing element — these are invisible to users with common forms of color blindness.

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Program settings

Program settings let you rename the platform and configure global preferences.
1

Open Program Settings

On the Branding page, locate the Program Settings card and click Edit.
Program Settings card with Edit option on Branding page
2

Set the program name

Enter your organization’s preferred name for the platform. Examples: “Recognition Hub”, “Culture Pulse”, or “Appreciation Platform”. The default is “Empuls”.
Program name field for renaming the Empuls platform
3

Configure global preferences

Super Admins can also update the point name (what your engagement credits are called), the platform timezone, and the default language for all users.
Global preferences for point name, timezone, and language
4

Save the program name

Click Save. The program name is used in all email notifications sent from the platform.
Save button confirming program name in Empuls
The program name cannot be changed once set. It becomes the default in all outgoing email notifications to your team. Choose carefully before saving.

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Feed post style

Choose how recognition posts appear in the activity feed:
  • Prominent image — The award image is the visual centerpiece. The nominator’s citation appears as standard text above the image.
  • Prominent citation — The nominator’s written citation is the hero element, styled with a customizable background. Best for organizations that value the written message over the visual.
To set this, navigate to the Branding page and look for the Feed Award and Post Style option.

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Branding assets

The Branding card lets you upload specific visual assets for different platform areas.
1

Open the Branding card

On the Branding page, click Edit next to the Branding card.
Edit option on Branding card for visual assets upload
2

Upload your logo and core assets

Click Edit under each item to upload or replace:
  • Program logo — Appears in the platform header and email notifications.
  • Login page background — Full-screen image on the sign-in page.
  • Favicon — Browser tab icon.
  • Bot avatar — The avatar used by Empuls AI and notification bots.
    Upload fields for program logo, favicon, and bot avatar
3

Set feed card backgrounds

Upload custom background images for automated milestone posts:
  • Birthday post background
  • Work anniversary post background
  • New joiner welcome post background
  • Leaderboard post background
    Feed card background uploads for birthdays and anniversaries
4

Upload milestone wishboard banners

Set the banner images that appear on individual wishboard pages:
  • Birthday wishboard
  • Anniversary wishboard
  • New joiner wishboard
  • Profile banner
    Wishboard banner image uploads for milestone pages
5

Set the Wall of Fame background

Upload a background image for the Wall of Fame — the public recognition showcase visible to all employees.
Wall of Fame background image upload control
6

Customize the Yearbook

Click Edit next to the Yearbook to personalize its design:
  • Cover theme — The main cover design.
  • Inner page theme — Consistent layout for inside pages.
  • Component colors — Colors for dividers, borders, and design accents.
  • Text color — Font color for yearbook content.
  • Background image — Optional background for visual depth.
  • Logo — Your organization’s logo on yearbook pages.
    Yearbook customization panel with cover and color options
7

Save all changes

Click Save after each section to apply the assets.
Save confirmation for branding asset changes

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Homepage editor

The Homepage editor lets you choose the layout of the employee home screen from three options. Navigate to Platform Settings > Homepage Editor to preview and select a layout. After selecting a layout, click Save and Publish to apply it for all employees.
Some homepage layout changes require backend enablement. Contact cs@xoxoday.com if a layout option is not available in your instance.
Only Super Admins have permission to customize the Empuls platform. General Admins and Managers cannot access branding settings.
No. Once set, the program name becomes the default in all email notifications and cannot be changed. Choose your program name carefully before saving.
Under the Branding card, click Edit next to the Feed Card Backgrounds section, upload the new image for each milestone type, and click Save.
Either click Edit Image directly on the dashboard banner, or go to Platform Settings > Branding > Feed Header and upload your image there.
Go to Admin Dashboard > Platform Settings > Branding, click Edit next to the Branding card, and upload under Program Logo.