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Right to be Forgotten

As an admin, ensuring data privacy and compliance is a top priority. With the Right to be Forgotten feature in Empuls, you now have a streamlined way to manage user account deletions while maintaining security and transparency.

Why This Matters for Admins?

Data privacy laws, such as GDPR and CCPA, emphasize user control over personal data. The Right to be Forgotten feature allows organizations to comply with these regulations while allowing users to manage their own data.

Enabling “Right to be forgotten” on Empuls

1

Go to Admin Dashboard by clicking on Reports

Go to Admin Dashboard by clicking on Reports and Admin as shown in the screenshot below.
Reports and Admin link in Empuls to access the admin dashboard
2

Navigate to Platform Settings \> Branding \> Program

Navigate to Platform Settings > Branding > Program Settings and click Edit next to it.
Branding and Program Settings page with Edit button to update program options
3

Scroll down to Right to be Forgotten

Scroll down to Right to be Forgotten in the settings and select Enable Right to be Forgotten. Click Save once done.
Enable Right to be Forgotten checkbox in the program settings section

What Happens for Employees?

1

Monitor Requests

Employees see a consent pop-up at login, allowing them to request account deletion. They can choose to Decline or Accept.
Login consent pop-up offering employees Decline or Accept options
2

Account Deletion Confirmation

If proceeding with Decline option, employees must agree to the terms and conditions before continuing.
Terms and conditions agreement required before requesting account deletion
3

A confirmation code is sent

A confirmation code is sent to the employee’s registered email. They need to enter the code in the provided field.
Confirmation code entry field for verifying account deletion request
4

Confirm Deletion

Once the code is entered, they must confirm the deletion to complete the process.Additionally, employees can manage this process by navigating to Profile > Account Preferences.

What This Means for your employees?

  1. Simple Account Deletion: Upon login, users can request deletion directly from a consent popup.
  2. Secure Verification: An OTP ensures that only the rightful account owner can proceed.
  3. Immediate Action: Once verified, their account and data are permanently erased.