Skip to main content

Documentation Index

Fetch the complete documentation index at: https://help-empuls.xoxoday.com/llms.txt

Use this file to discover all available pages before exploring further.

Groups are the communities at the heart of Empuls. They bring together colleagues around shared roles, departments, locations, interests, or projects — and they’re where conversations, recognitions, announcements, and polls live. Every organization starts with a default Townhall group that includes all employees, and you can create as many additional groups as your organization needs. Browse and manage groups in your tenant at https://<your-empuls-url>/home/groups.
By default, any active employee can create a group. Super Admins can restrict group creation to managers and admins only under Access Control Settings.

Group types

Empuls supports several categories of groups. Use the type that fits your purpose:
Screenshot 2026 04 13 At 10 17 07 PM
Group typeDescription
TownhallDefault company-wide group. All employees are members automatically.
Department groupsOfficial groups for a team or function, typically managed by HR or department leads.
Location groupsGroups organized by office location or region.
Interest groupsVoluntary communities around hobbies, sports, wellness, books, and more.
Project groupsCreated for specific projects or product initiatives.
Leadership groupsRestricted groups for management-level discussions.

Public vs. private groups

  • Public groups — visible to all employees; anyone can join immediately.
  • Private groups — membership requires approval from a Group Admin. Non-members can optionally be allowed to view discussions without joining.

Creating a group

1

Navigate to groups

Go to Social > Groups > See All, then click Create Group.
Screenshot 2026 04 13 At 10 20 22 PM
2

Fill in group details

Enter the Name, Description, and Membership Restrictions (public or private). Click Create Group.
Screenshot 2026 04 13 At 10 23 51 PM
3

Add members

From the group page, click Add Members in the Group Members card on the right. You can:
  • Type individual email addresses manually
  • Use filters such as All Employees, By Department, or By Location to add members in bulk
  • Set up automatic membership rules by configuring parameters
    Screenshot 2026 04 13 At 10 24 21 PM
    Screenshot 2026 04 13 At 10 26 58 PM
When employees are added to a group, they receive a notification.

Joining a group

1

Browse available groups

Navigate to Social > Groups > See All, then click the Other Groups tab to see all groups you haven’t joined yet.
2

Join a group

Search for the group by name or browse the list. Click Join on the group you want to join.
You can join public groups immediately. For private groups, your request goes to the Group Admin for approval.

Automatic group membership

Instead of manually managing members, you can define smart membership rules that automatically add and remove employees as their profiles change.

How it works

Admins can set membership rules based on one or more criteria:
  • Location (e.g., Bangalore, London)
  • Department / Function (e.g., Engineering, Sales)
  • Employee Type (e.g., Full-time, Intern)
  • Grade / Level
  • Business Unit
  • Custom attributes from your HRMS
Once rules are saved:
  • Auto-join: Employees who match the criteria are added automatically.
  • Auto-remove: Employees who no longer match (due to a promotion, location change, or department transfer) are removed automatically.

Setting up automatic membership

1

Open Add Members

Navigate to the group, then click Add Members in the Group Members card.
2

Apply filters

Use the filter dropdowns to define your audience — by department, location, grade, business unit, or other attributes.
3

Enable automation

Check the option to update group members automatically in real time. This enables the auto-join and auto-remove behavior.
4

Save

Click Add to save the rules. Matching employees are added immediately, and membership stays current as employee data changes.
Automatic membership is highly recommended for large or distributed organizations. It’s ideal for department groups, location groups, new joiner welcome groups, and regional social clubs.

Common automation use cases

Community typeRule exampleResult
Location-basedLocation = Los AngelesAll LA employees join automatically
Org functionDepartment = EngineeringEngineering team grouped for knowledge sharing
LeadershipDesignation contains "Manager"Managers-only group for strategic discussions
New joinersDate of joining within last 30 daysOnboarding group auto-populated each month

Posting in groups

1

Open the group feed

Navigate to the group and click Post at the top of the feed.
2

Write your message

Type your post. Keep it relevant to the group’s purpose, clear, and professional.
3

Add formatting and media

Use bold, italics, and lists for readability. Attach images, videos, documents, or GIFs using the icons in the composer. Documents can be up to 10 MB; videos up to 500 MB.
4

Tag people or values

Use @name to mention a colleague — they’ll receive a notification. Use @group to notify all group members. Use #value to attach a company core value card for peer recognition.
5

Post

Click Post to publish to the group.

Types of content to post in groups

  • Announcements — upcoming events, policy updates, important information
  • Questions — ask for input, seek advice from colleagues
  • Knowledge sharing — tips, articles, resources
  • Recognition — celebrate a colleague’s achievement using a value card
  • Polls — gather quick opinions from the group
  • Community posts — fun, social content to build connection

Managing group settings

Group Admins can update group details, privacy, content moderation, and membership from the group settings panel.
1

Open group settings

Navigate to Home > Groups > See All, select the group, then click Group Settings in the About this group card on the right side.
2

Edit group information

Click the pen icon to update the group’s Name, Image, and Description. Click Update to save.
Screenshot 2026 04 13 At 10 32 28 PM
3

Manage privacy

Switch the group between Public and Private to control who can join and view content.
Screenshot 2026 04 13 At 10 35 58 PM
4

Configure content moderation

Click More > Edit to open content settings. Check or uncheck permissions for members, such as the ability to initiate discussions or add comments. Click Update to save.
Screenshot 2026 04 13 At 10 31 25 PM

Managing group members

Adding members

Navigate to Group Settings > All Members, then click Add Members. Enter email addresses or apply filters to add multiple employees at once.

Removing members

Go to Group Settings > All Members, click the action icon next to a member’s name, and select Remove from Group.
Bulk removal is not available. Members must be removed individually.

Giving and revoking admin rights

  • To make someone an admin: Group Settings > All Members > action icon > Make Admin
  • To revoke admin access: Group Settings > All Members > action icon > Revoke Admin Access

Archiving, leaving, or deleting a group

Click the three-dot icon on the Group Information page and choose the relevant option:
  • Leave group — removes you from the group without affecting other members
  • Archive group — prevents new posts and comments; older content remains viewable; archived groups appear under My Groups
  • Delete group — permanently removes the group and all its content

Best practices

Choose a name that immediately communicates the group’s purpose. Vague names like “Team A” don’t help employees decide whether to join. Clear names like “Engineering — Backend” or “Book Club” work much better.
Start with the essentials: a group for each department, a location group per major office, and a few interest groups to seed community. Let employees create additional groups organically as interest develops.
Use public groups for departments, locations, and general interest communities where transparency is fine. Use private groups for leadership discussions, project teams with sensitive information, or exclusive programs.
Post consistently. Ask questions, share wins, and run polls. Welcome new members by name. Respond to posts from others — groups thrive when participation is reciprocal.

Social intranet

Overview of all social intranet features including posts, reactions, and feed personalization.

Townhall

Use the Townhall group for company-wide announcements and broadcasts.