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Documentation Index

Fetch the complete documentation index at: https://empuls.mintlify.app/llms.txt

Use this file to discover all available pages before exploring further.

The Empuls social intranet is the central hub for company communication — a place where employees post updates, celebrate milestones, share wins, and engage with colleagues across teams and locations. Open the feed in your tenant at https://<your-empuls-url>/home/dashboard. This guide covers every core feature, from your employee directory and profile to announcement spotlights, polls, and feed personalization.
You need a Super Admin or Social Intranet Admin role to configure platform-wide settings. All active employees can post, react, and personalize their feed.

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People directory

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The employee directory gives everyone a searchable view of the organization — names, designations, departments, and reporting structures. To access the directory, go to your profile image > People Directory, or navigate to Home > People Directory. From the directory you can:
  • Look up a colleague’s contact and team details
  • Search for peers across departments
  • View the org chart and reporting hierarchy

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Creating posts

Posts are the primary way to share information on the social feed. Navigate to Home, select the group where you want to post, click Post, type your message, and share.
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In addition to plain text, you can attach:
  • Images — product screenshots, event photos, team wins
  • Videos — product demos, testimonials, key achievements (up to 500 MB per file)
  • Polls — collect crowdsourced opinions (see below)
  • GIFs and emojis — add personality to your posts
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Admins and Super Admins can broadcast company news, policy updates, and customer wins to any group. To notify all employees at once, post in the Townhall group and tag @group — this sends a notification to every active user.
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Editing and deleting posts

Click the three-dot icon (⋮) at the top-right of any post, then select Edit or Delete.
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Pinning a post

Admins can pin any post to keep it at the top of the newsfeed for maximum visibility. Use the three-dot menu on the post and select Pin.

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Announcement spotlight

The Announcement Spotlight lets admins surface critical messages so they don’t get buried in the feed. Spotlights appear prominently and stay visible until they expire.
1

Switch to spotlight

Navigate to Home > Post and click Switch to Spotlight. Add a title and description for your announcement.
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2

Set duration and expiry

Click the calendar icon to set an expiry date and time. Once the expiry passes, the spotlight is removed from the top of the feed automatically.
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3

Add links and redirect URLs

Optionally add relevant links so employees can take action directly from the announcement — for example, linking to a policy document or registration form.
4

Set visibility

Choose who sees the spotlight:
  • Everyone — all active employees across the organization
  • Specific audience — use dropdown filters such as Department, Location, Cost Center, or Designation to target a subset of employees
Only employees who match your selected filters will see the spotlight.
5

Post the announcement

Click Post. Your spotlight appears prominently at the top of matching employees’ feeds for the duration you set.
Employees can also browse past and active spotlights by navigating to Socials > Spotlight, where they can filter announcements by tag and read full details.

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Polls

Polls are a fast way to gather employee opinions and drive awareness of new initiatives.
1

Open the poll widget

From the central dashboard, click the poll icon next to the Post button.
2

Write your question and add options

Enter your question and provide the answer choices.
3

Set a timeframe

Choose how long the poll runs — up to 30 days.
4

Post the poll

Click Post to publish. Employees see the poll in their feed and can vote immediately.

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Downloading poll results

Admins can export results to CSV:
  1. Find the poll in the feed.
  2. Click the three-dot icon (⋮) at the top-right of the poll.
  3. Select Download CSV.

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Post reactions

Employees can react to any post or recognition using:
  • Likes
  • Comments
  • Emojis (from the reaction picker below each post)
  • GIFs (inline GIF responses)
  • Attachments (documents or files added in comments)
Click the relevant icon below any post to react. To see who reacted and how, click the reaction count.

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Social sharing

Employees can share achievements, company accolades, and job listings to their LinkedIn profile directly from a post. Click the share icon below a post and choose Share to LinkedIn.

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Content feed personalization

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Admin controls

Super Admins can customize feed card backgrounds for birthdays, anniversaries, and new employee welcome posts. Navigate to Feed Settings to configure these visual settings and control what content is visible organization-wide.

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Employee-level personalization

You can tailor your personal feed to show the content most relevant to you.
1

Go to the home page

Log in to Empuls and open the Home page.
2

Open the feed filter

Locate the My Circle dropdown at the top-right of the feed. By default, your feed shows posts from your selected connections.
3

Choose your feed view

Select the view that suits you:
ViewWhat you see
My CirclePosts from your chosen connections
EverythingAll posts across the organization
Business UnitPosts from your business unit
My DepartmentPosts from your department
My LocationPosts from your office location
4

Customize My Circle

Click the pen icon next to My Circle, then select specific groups, individuals, or topics. Click Save to apply.

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Content moderation

Super Admins and Group Admins control the type of content group members can post. This includes disabling the ability to initiate discussions or add comments in specific groups. See Groups for moderation settings.

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FAQ

Admins and Super Admins can post company news, updates, and celebrations to any group. Regular employees can post in groups unless a Group Admin has restricted that permission.
A Spotlight is a featured post that stays prominent at the top of the feed until its expiry date. Admins create spotlights by clicking Switch to Spotlight while composing a post.
Yes. Click the three-dot menu (⋮) on the post to edit or delete it. Admins and Super Admins can do this for any post.
Yes. In your profile settings, you can turn off visibility for your birthday, date of joining, and contact details.
Yes. Use the share icon on a post to share achievements or company news directly to LinkedIn.

Groups

Create and manage groups for team collaboration and community building.

Townhall

Use the company-wide Townhall group for broadcasts and announcements.

Wall of Fame

Celebrate and display top-recognized employees across the organization.

Surveys

Run pulse and eNPS surveys to measure employee engagement.