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Steps

1

Navigate to nominate or award

Go to the nomination or instant award section and select the person you want to recognise.
2

Review the smart recommendation

When you select someone, the system automatically checks how often you’ve recognised this person in the past and surfaces a smart recommendation.
3

Act on the insight

The recommendation may remind you if it’s been a while since you last recognised this person, or flag if you’ve recognised them recently. Use this insight to decide the best course of action.
4

Proceed with recognition

Once you’ve reviewed the recommendation, proceed with nominating or awarding as usual.
Smart Recognition is designed to reduce bias in the recognition process — helping managers, HR professionals, and employees recognise a broader range of team members more equitably.