Steps
1
Open notification settings
Navigate to the notification settings in the Admin Dashboard.
2
Select a notification touchpoint
Choose the touchpoint you want to configure — for example, Welcome Emails, Sign-Up Reminders, Redemption Reminders, or Wishboard Nudges. Each has its own independent settings.
3
Set the channel and timing
Adjust the delivery channel and frequency for that specific notification type.
4
Edit the message content
Customise the actual email content for the notification to match your organisation’s tone and messaging.
5
Save your changes
Save the settings for that touchpoint. Repeat for any other notification types you want to tailor.
Per-touchpoint control means each notification can have its own channel, cadence, and copy — no more one-size-fits-all messaging.