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Documentation Index

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Festive gifts let you run holiday and seasonal gifting campaigns — Diwali, Christmas, New Year, Eid, Founder’s Day, work-from-anywhere week — without manually sending a gift to each employee. You define the catalog, the audience, and the window; Empuls handles the rest. Employees claim their gift from a curated catalog during the window. Open the festive gifts hub in your tenant at https://<your-empuls-url>/home/festive-gift-ideas.

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Before you start

  • You must be a Super Admin or have Gift Admin permission.
  • Confirm budget availability with finance — festive campaigns are typically larger than individual recognition.
  • Decide whether the campaign is open to everyone, a specific audience filter, or a custom list.

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How festive gifts work

1

You create a campaign

Name the campaign (e.g., “Diwali 2026”), set the campaign window, pick the audience, and curate the catalog of gift options.
2

Empuls notifies eligible employees

On the campaign start date, eligible employees get an in-app, email, and (where configured) Slack/Teams notification with a link to choose their gift.
3

Employees claim their gift

Employees pick one from the curated catalog within the window. See festive gifts (employee) for the receiver experience.
4

Fulfillment runs in the background

Digital gifts (gift cards) deliver instantly. Physical gifts queue for fulfillment by the Empuls supply chain partner.
5

You track claim rates

The campaign dashboard shows: total eligible, claims received, claims in flight, claims completed. Send reminders to non-claimers.

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Create a campaign

1

Open Festive gifts

Navigate to Admin Hub → Gifts → Festive gifts, or open https://<your-empuls-url>/home/festive-gift-ideas.
2

Click Create new campaign

The campaign builder opens.
3

Name and describe the campaign

Add a campaign name, internal description, and the message employees see when they receive the gift notification.
4

Set the window

Pick start and end dates. Empuls sends the initial invite on the start date. Employees can claim any time within the window.
5

Pick the audience

Default is Everyone. Filter by department, location, grade, or upload a custom user list. Audience can be edited later up until the start date.
6

Curate the catalog

Add gift options from the Empuls product catalog. Options can mix gift cards, physical merchandise, charitable donations, and experiences. Set a per-option point or monetary value.
7

Review and launch

Review the summary. Click Schedule to go live on the start date, or Launch now to start immediately.

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Manage an active campaign

The active campaign list at https://<your-empuls-url>/home/festive-gifting/active shows every running campaign. Click into one to:
  • See real-time claim stats.
  • Send a reminder to non-claimers.
  • Extend the window (additive only — you can’t shorten while live).
  • Pause the campaign (employees can’t claim new gifts but in-flight orders complete).
  • Cancel (rare — voids the campaign; pending orders are reversed where possible).

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Festive gift ideas library

The Festive Gift Ideas section is a curated library of recommended catalog mixes per occasion (Diwali, Christmas, New Year, Eid, etc.). Use it as a starting point and customize from there.

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Limits and gotchas

  • Festive campaigns are independent of reward points — they don’t draw from the redemption wallet. Set up a dedicated budget if you want them to.
  • Physical gift fulfillment has lead time. Plan campaign windows accordingly (typically 4–6 weeks before the occasion).
  • Once an employee claims, the choice is final — they can’t switch to a different option later in the window.
  • Audience changes after launch only add new employees; you can’t shrink an audience while a campaign is live.