> ## Documentation Index
> Fetch the complete documentation index at: https://help-empuls.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Social intranet

> Set up and use the Empuls social intranet to post updates, create announcements, run polls, personalize your feed, and build a connected workplace culture.

The Empuls social intranet is the central hub for company communication — a place where employees post updates, celebrate milestones, share wins, and engage with colleagues across teams and locations. This guide covers every core feature, from your employee directory and profile to announcement spotlights, polls, and feed personalization.

<Info>
  You need a **Super Admin** or **Social Intranet Admin** role to configure platform-wide settings. All active employees can post, react, and personalize their feed.
</Info>

## People directory

<Frame>
  <img src="https://mintcdn.com/empuls/jdi0XiMQQxmvEkQs/images/Screenshot-2026-04-13-at-9.36.29-PM.png?fit=max&auto=format&n=jdi0XiMQQxmvEkQs&q=85&s=b7413b226abdb65852bc280c0111a129" alt="People Directory with searchable list of employees, designations, and departments" width="2838" height="1266" data-path="images/Screenshot-2026-04-13-at-9.36.29-PM.png" />
</Frame>

The employee directory gives everyone a searchable view of the organization — names, designations, departments, and reporting structures.

To access the directory, go to your **profile image > People Directory**, or navigate to **Home > People Directory**.

From the directory you can:

* Look up a colleague's contact and team details
* Search for peers across departments
* View the org chart and reporting hierarchy

## Creating posts

Posts are the primary way to share information on the social feed. Navigate to **Home**, select the group where you want to post, click **Post**, type your message, and share.

<Frame>
  <img src="https://mintcdn.com/empuls/jdi0XiMQQxmvEkQs/images/Screenshot-2026-04-13-at-9.38.57-PM.png?fit=max&auto=format&n=jdi0XiMQQxmvEkQs&q=85&s=cf8ed6bd723b8e2ae58d529771f6bb26" alt="Post composer on the social feed with text input and group selector" width="2052" height="942" data-path="images/Screenshot-2026-04-13-at-9.38.57-PM.png" />
</Frame>

In addition to plain text, you can attach:

* **Images** — product screenshots, event photos, team wins
* **Videos** — product demos, testimonials, key achievements (up to 500 MB per file)
* **Polls** — collect crowdsourced opinions (see below)
* **GIFs and emojis** — add personality to your posts

<Frame>
  <img src="https://mintcdn.com/empuls/jdi0XiMQQxmvEkQs/images/Screenshot-2026-04-13-at-9.40.24-PM.png?fit=max&auto=format&n=jdi0XiMQQxmvEkQs&q=85&s=8c845e7ad9950a4ede08659c703434d0" alt="Post attachment options for images, videos, polls, GIFs, and emojis" width="1336" height="762" data-path="images/Screenshot-2026-04-13-at-9.40.24-PM.png" />
</Frame>

Admins and Super Admins can broadcast company news, policy updates, and customer wins to any group. To notify all employees at once, post in the **Townhall** group and tag **@group** — this sends a notification to every active user.

<Frame>
  <img src="https://mintcdn.com/empuls/jdi0XiMQQxmvEkQs/images/Screenshot-2026-04-13-at-9.41.21-PM.png?fit=max&auto=format&n=jdi0XiMQQxmvEkQs&q=85&s=dfc43c7347fc37f7643def05f2211257" alt="Townhall group post with @group mention to notify all employees" width="1280" height="578" data-path="images/Screenshot-2026-04-13-at-9.41.21-PM.png" />
</Frame>

### Editing and deleting posts

Click the **three-dot icon (⋮)** at the top-right of any post, then select **Edit** or **Delete**.

<Frame>
  <img src="https://mintcdn.com/empuls/jdi0XiMQQxmvEkQs/images/Screenshot-2026-04-13-at-9.43.16-PM.png?fit=max&auto=format&n=jdi0XiMQQxmvEkQs&q=85&s=d4ad65d098440b887437b4bebd570810" alt="Three-dot post menu showing Edit and Delete options" width="1296" height="1246" data-path="images/Screenshot-2026-04-13-at-9.43.16-PM.png" />
</Frame>

### Pinning a post

Admins can pin any post to keep it at the top of the newsfeed for maximum visibility. Use the three-dot menu on the post and select **Pin**.

## Announcement spotlight

The Announcement Spotlight lets admins surface critical messages so they don't get buried in the feed. Spotlights appear prominently and stay visible until they expire.

<Steps>
  <Step title="Switch to spotlight">
    Navigate to **Home > Post** and click **Switch to Spotlight**. Add a title and description for your announcement.

    <Frame>
      <img src="https://mintcdn.com/empuls/jdi0XiMQQxmvEkQs/images/Screenshot-2026-04-13-at-9.44.30-PM.png?fit=max&auto=format&n=jdi0XiMQQxmvEkQs&q=85&s=5ecfe2128ff836bf5503f8ddd60e1886" alt="Switch to Spotlight composer with title and description fields" width="1340" height="1246" data-path="images/Screenshot-2026-04-13-at-9.44.30-PM.png" />
    </Frame>
  </Step>

  <Step title="Set duration and expiry">
    Click the calendar icon to set an **expiry date and time**. Once the expiry passes, the spotlight is removed from the top of the feed automatically.

    <Frame>
      <img src="https://mintcdn.com/empuls/jdi0XiMQQxmvEkQs/images/Screenshot-2026-04-13-at-9.44.59-PM.png?fit=max&auto=format&n=jdi0XiMQQxmvEkQs&q=85&s=dc6dd9d478007c4b3d2d18e8d770b91d" alt="Calendar picker to set the expiry date and time for a spotlight announcement" width="1234" height="696" data-path="images/Screenshot-2026-04-13-at-9.44.59-PM.png" />
    </Frame>
  </Step>

  <Step title="Add links and redirect URLs">
    Optionally add relevant links so employees can take action directly from the announcement — for example, linking to a policy document or registration form.
  </Step>

  <Step title="Set visibility">
    Choose who sees the spotlight:

    * **Everyone** — all active employees across the organization
    * **Specific audience** — use dropdown filters such as Department, Location, Cost Center, or Designation to target a subset of employees

    Only employees who match your selected filters will see the spotlight.
  </Step>

  <Step title="Post the announcement">
    Click **Post**. Your spotlight appears prominently at the top of matching employees' feeds for the duration you set.
  </Step>
</Steps>

Employees can also browse past and active spotlights by navigating to **Socials > Spotlight**, where they can filter announcements by tag and read full details.

## Polls

Polls are a fast way to gather employee opinions and drive awareness of new initiatives.

<Frame>
  <img src="https://mintcdn.com/empuls/viu21vz1ur4qymT0/images/Screenshot-2026-05-28-at-3.19.43-PM.png?fit=max&auto=format&n=viu21vz1ur4qymT0&q=85&s=0bbec1468e53f5d83649bdc8f2b4933c" alt="Poll composer widget with question, options, and timeframe selector" title="Screenshot 2026 05 28 At 3 19 43 PM" className="mx-auto" style={{ width:"54%" }} width="1260" height="1324" data-path="images/Screenshot-2026-05-28-at-3.19.43-PM.png" />
</Frame>

<Steps>
  <Step title="Open the poll widget">
    From the central dashboard, click the **poll icon** next to the Post button.
  </Step>

  <Step title="Write your question and add options">
    Enter your question and provide the answer choices.
  </Step>

  <Step title="Set a timeframe">
    Choose how long the poll runs — up to 30 days.
  </Step>

  <Step title="Post the poll">
    Click **Post** to publish. Employees see the poll in their feed and can vote immediately.
  </Step>
</Steps>

### Downloading poll results

Admins can export results to CSV:

<Frame>
  <img src="https://mintcdn.com/empuls/viu21vz1ur4qymT0/images/Screenshot-2026-05-28-at-3.20.55-PM.png?fit=max&auto=format&n=viu21vz1ur4qymT0&q=85&s=c601281998e76830605ebc239ff55ae6" alt="Download CSV option in the poll's three-dot menu for exporting results" title="Screenshot 2026 05 28 At 3 20 55 PM" className="mx-auto" style={{ width:"41%" }} width="1262" height="1066" data-path="images/Screenshot-2026-05-28-at-3.20.55-PM.png" />
</Frame>

1. Find the poll in the feed.
2. Click the **three-dot icon (⋮)** at the top-right of the poll.
3. Select **Download CSV**.

## Post reactions

Employees can react to any post or recognition using:

* **Likes**
* **Comments**
* **Emojis** (from the reaction picker below each post)
* **GIFs** (inline GIF responses)
* **Attachments** (documents or files added in comments)

Click the relevant icon below any post to react. To see who reacted and how, click the reaction count.

## Social sharing

Employees can share achievements, company accolades, and job listings to their LinkedIn profile directly from a post. Click the **share icon** below a post and choose **Share to LinkedIn**.

## Content feed personalization

### Admin controls

Super Admins can customize feed card backgrounds for birthdays, anniversaries, and new employee welcome posts. Navigate to **Feed Settings** to configure these visual settings and control what content is visible organization-wide.

### Employee-level personalization

You can tailor your personal feed to show the content most relevant to you.

<Steps>
  <Step title="Go to the home page">
    Log in to Empuls and open the **Home** page.
  </Step>

  <Step title="Open the feed filter">
    Locate the **My Circle** dropdown at the top-right of the feed. By default, your feed shows posts from your selected connections.
  </Step>

  <Step title="Choose your feed view">
    Select the view that suits you:

    <Frame>
      <img src="https://mintcdn.com/empuls/viu21vz1ur4qymT0/images/Screenshot-2026-05-28-at-3.22.27-PM.png?fit=max&auto=format&n=viu21vz1ur4qymT0&q=85&s=8d691a530c0e0f0ac59e9e83fca1af41" alt="My Circle dropdown with feed view options like Everything, Department, and Location" width="1988" height="600" data-path="images/Screenshot-2026-05-28-at-3.22.27-PM.png" />
    </Frame>

    | View              | What you see                       |
    | ----------------- | ---------------------------------- |
    | **My Circle**     | Posts from your chosen connections |
    | **Everything**    | All posts across the organization  |
    | **Business Unit** | Posts from your business unit      |
    | **My Department** | Posts from your department         |
    | **My Location**   | Posts from your office location    |
  </Step>

  <Step title="Customize My Circle">
    Click the **pen icon** next to **My Circle**, then select specific groups, individuals, or topics. Click **Save** to apply.

    <Frame>
      <img src="https://mintcdn.com/empuls/viu21vz1ur4qymT0/images/Screenshot-2026-05-28-at-3.22.51-PM.png?fit=max&auto=format&n=viu21vz1ur4qymT0&q=85&s=50ecffa21b1104fb2b164cb6ed772332" alt="My Circle customization panel for selecting groups, individuals, and topics" width="1174" height="864" data-path="images/Screenshot-2026-05-28-at-3.22.51-PM.png" />
    </Frame>
  </Step>
</Steps>

## Content moderation

Super Admins and Group Admins control the type of content group members can post. This includes disabling the ability to initiate discussions or add comments in specific groups. See [Groups](/employees/socials/groups) for moderation settings.

## FAQs

<AccordionGroup>
  <Accordion title="Who can create posts?">
    Admins and Super Admins can post company news, updates, and celebrations to any group. Regular employees can post in groups unless a Group Admin has restricted that permission.
  </Accordion>

  <Accordion title="What is an Announcement Spotlight?">
    A Spotlight is a featured post that stays prominent at the top of the feed until its expiry date. Admins create spotlights by clicking **Switch to Spotlight** while composing a post.
  </Accordion>

  <Accordion title="Can I edit or delete a post after publishing?">
    Yes. Click the **three-dot menu (⋮)** on the post to edit or delete it. Admins and Super Admins can do this for any post.
  </Accordion>

  <Accordion title="Can I hide my personal details from colleagues?">
    Yes. In your profile settings, you can turn off visibility for your birthday, date of joining, and contact details.
  </Accordion>

  <Accordion title="Can I share content outside Empuls?">
    Yes. Use the share icon on a post to share achievements or company news directly to LinkedIn.
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="Groups" icon="users" href="/employees/socials/groups">
    Create and manage groups for team collaboration and community building.
  </Card>

  <Card title="Townhall" icon="megaphone" href="/employees/socials/townhall">
    Use the company-wide Townhall group for broadcasts and announcements.
  </Card>

  <Card title="Wall of Fame" icon="star" href="/employees/recognitions/wall-of-fame">
    Celebrate and display top-recognized employees across the organization.
  </Card>

  <Card title="Surveys" icon="clipboard-list" href="/admin/surveys/create-surveys">
    Run pulse and eNPS surveys to measure employee engagement.
  </Card>
</CardGroup>
