> ## Documentation Index
> Fetch the complete documentation index at: https://help-empuls.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Festive gifts

> Pick a gift from your organization's seasonal campaign (Diwali, Christmas, New Year, or any custom occasion) within the claim window your admin sets.

Festive gifting campaigns let your organization celebrate seasons and milestones together. When Diwali, Christmas, Eid, New Year, Founder's Day, or any custom occasion is live, you receive an invite to pick a gift from a curated catalog. Your admin chooses the catalog and the claim window; you choose what you want before the window closes. Open the active campaign from your notification, or go to `https://<your-empuls-domain>/home/festive-gift-ideas` to see what's open for you.

## When you'll get notified

The moment your admin launches a campaign, you receive notifications via:

* **In-app**: a banner on your Empuls home and a notification in the bell icon.
* **Email**: a celebratory email with a direct link to the catalog.
* **Slack, MS Teams, or Google Chat**: if those integrations are connected, a message in your direct messages.

Empuls also sends one reminder if you haven't claimed within 48 hours of the campaign start, and a final reminder 24 hours before the window closes, so it's hard to miss.

## Claim your gift

<Steps>
  <Step title="Open the campaign">
    Click the link in your notification, or visit the festive gifts page.

    <Frame>
      <img src="https://mintcdn.com/empuls/kZKA4_hUeWO-aNOX/images/Screenshot-2026-05-14-at-4.05.23-PM.png?fit=max&auto=format&n=kZKA4_hUeWO-aNOX&q=85&s=d99e8b1b476fd0ce773559ebe88f6b62" alt="Festive gift campaign invite link in Empuls notification" title="Festive gift campaign invite link in Empuls notification" style={{ width:"41%" }} width="838" height="926" data-path="images/Screenshot-2026-05-14-at-4.05.23-PM.png" />
    </Frame>
  </Step>

  <Step title="Browse the catalog">
    The catalog shows every gift option your admin curated for this campaign: gift cards, physical merchandise, charitable donations, and experiences. Use filters (category, price tier, country) to narrow down.

    <Frame>
      <img src="https://mintcdn.com/empuls/l7jtZOPchTuhLRkw/images/Screenshot-2026-05-14-at-4.19.25-PM.png?fit=max&auto=format&n=l7jtZOPchTuhLRkw&q=85&s=f6b6e47b808643ce283faa07548dcb89" alt="Festive gift catalog with filters for category and price" width="2280" height="1128" data-path="images/Screenshot-2026-05-14-at-4.19.25-PM.png" />
    </Frame>
  </Step>

  <Step title="Pick one">
    Click into a gift to see details: what's included, expected delivery time (for physical items), and terms and conditions. When you've decided, click **Choose this gift**.

    <Frame>
      <img src="https://mintcdn.com/empuls/l7jtZOPchTuhLRkw/images/Screenshot-2026-05-14-at-4.11.38-PM.png?fit=max&auto=format&n=l7jtZOPchTuhLRkw&q=85&s=3a461e5118a3cd5596f6c1a6ce787664" alt="Gift detail page with Choose this gift button" title="Gift detail page with Choose this gift button" style={{ width:"40%" }} width="638" height="892" data-path="images/Screenshot-2026-05-14-at-4.11.38-PM.png" />
    </Frame>
  </Step>

  <Step title="Confirm">
    A confirmation screen shows your choice and any delivery details required (mailing address for physical items, redemption email for digital gift cards).

    <Frame>
      <img src="https://mintcdn.com/empuls/kZKA4_hUeWO-aNOX/images/Screenshot-2026-05-14-at-4.11.49-PM.png?fit=max&auto=format&n=kZKA4_hUeWO-aNOX&q=85&s=f70f7cf78a9b5fa9d0cb7df4ca55e973" alt="Confirmation screen for selected festive gift with delivery details" width="1302" height="672" data-path="images/Screenshot-2026-05-14-at-4.11.49-PM.png" />
    </Frame>
  </Step>

  <Step title="Submit">
    Empuls confirms your choice. You'll see a success message and a tracking link.
  </Step>
</Steps>

## After claiming

| Gift type                                  | What happens                                                                         |
| ------------------------------------------ | ------------------------------------------------------------------------------------ |
| **Digital gift card**                      | Delivered to your registered email within minutes; includes a redemption code        |
| **Physical merchandise**                   | Shipped to the address you provided; tracking link emailed when it ships             |
| **Charitable donation**                    | Donation processed immediately; you receive a receipt for tax purposes if applicable |
| **Experience** (event tickets, activities) | Booking confirmation with details for redeeming the experience                       |

Track your claim status from your [Order history](/employees/redemption/order-history) page.

## Change your mind?

Once you submit, the choice is final and Empuls processes the gift immediately. If you discover a problem (wrong delivery address, gift wasn't what you expected, item arrived damaged), contact your HR team to escalate. Empuls's supply chain partner can help with shipping and replacement issues for physical items.

## Multiple campaigns

If multiple festive campaigns are running concurrently (rare but possible), each appears separately. You claim each one independently within its own window.

## Limits and gotchas

* The claim window is hard. After it closes, the campaign expires and you can't claim retroactively.
* Some gifts have country restrictions, so the catalog will only show what's available in your registered country.
* Physical gift delivery times vary by region. Tracking links update as the shipment moves.

## Related

<CardGroup cols={2}>
  <Card title="Order history" href="/employees/redemption/order-history">
    Track your festive gift after claiming.
  </Card>

  <Card title="Redeem points" href="/employees/redemption/redeem-points">
    Use your reward points (separate from festive gifts).
  </Card>

  <Card title="Perks store" href="/employees/benefits/perks-overview">
    Discounted gift cards available year-round.
  </Card>
</CardGroup>