> ## Documentation Index
> Fetch the complete documentation index at: https://help-empuls.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Recognition approvals

## Review and approve nominations (approvers)

If you are designated as an approver for an award, you receive a notification whenever a new nomination is submitted for your review.

<Frame>
  <img src="https://mintcdn.com/empuls/kZKA4_hUeWO-aNOX/images/Screenshot-2026-04-13-at-8.46.36-PM-1.png?fit=max&auto=format&n=kZKA4_hUeWO-aNOX&q=85&s=76ee1274c4d52d8bf1f9d7063c93a344" alt="Recognition Approvals inbox listing pending nominations for review" width="2836" height="1242" data-path="images/Screenshot-2026-04-13-at-8.46.36-PM-1.png" />
</Frame>

<Steps>
  <Step title="Go to Recognition Approvals">
    Navigate to **Recognitions > Recognition Approvals** in the left menu. This shows all nominations assigned to you, with options to filter by recipient name, award name, nomination status, and date requested.
  </Step>

  <Step title="Check delegation status">
    If you're reviewing on behalf of a senior leader who has delegated approvals to you, toggle between **Pending on me** and **Pending on delegated account** at the top of the page.
  </Step>

  <Step title="Open the nomination">
    Click **Take Action** on any nomination to open the full detail view. You'll see the award details, the core value cited, the nominator's message, any answers to mandatory questions, and attached files.

    Use the **Smart Insights** panel to see data-driven context about the nominee's recent activity and recognition history. This helps you evaluate impact that may not be fully captured in the written citation.

    <Frame>
      <img src="https://mintcdn.com/empuls/kZKA4_hUeWO-aNOX/images/Screenshot-2026-04-13-at-8.47.40-PM-1.png?fit=max&auto=format&n=kZKA4_hUeWO-aNOX&q=85&s=c007a92329ba6db011eaeca2b6597713" alt="Nomination detail view with Smart Insights panel for the approver" width="2854" height="1230" data-path="images/Screenshot-2026-04-13-at-8.47.40-PM-1.png" />
    </Frame>
  </Step>

  <Step title="Take action">
    You have four options:

    | Action                | What it does                                                                               |
    | :-------------------- | :----------------------------------------------------------------------------------------- |
    | **Approve**           | Moves the nomination to the next stage (or issues the award if you're the final approver). |
    | **Decline**           | Rejects the nomination. You must provide a reason.                                         |
    | **Message Nominator** | Returns the nomination to the nominator with a note requesting an improved citation.       |
    | **Bulk Actions**      | Approve or decline multiple nominations at once.                                           |

    Providing a reason is mandatory for both approvals and rejections. This creates an audit trail and maintains transparency.
  </Step>

  <Step title="Edit the citation (optional)">
    Before approving, you can edit the citation if the nominator's text needs improvement. Hover over the citation text, click the **edit icon**, make your changes, and click the checkmark to save. You can also attach additional files as evidence.

    The nominator can edit the citation only before the first-level approver has acted.
  </Step>

  <Step title="Select a budget (final approver only)">
    If you are the final approver, you must select the budget from which reward points will be deducted before confirming the approval.
  </Step>
</Steps>

Once you approve the nomination, the system notifies the nominator, the nominee, and the nominee's relevant stakeholders. Reward points are credited to the nominee's account and (if configured as public) a recognition post appears on the group feed.

## Automatic approval timeout

You can configure an award so that nominations expire automatically if no action is taken within a defined period. This keeps the programme moving and avoids nominations sitting in an indefinite pending state.

To set this up, go to the award's **Advanced Settings** during creation or editing and configure **Nomination Validity**. Nominations that exceed the validity window are automatically declined.

<Note>
  Auto-approve can also be enabled for a specific approver level. When auto-approve is on, nominations reaching that level are approved instantly, provided the approver has sufficient budget. If budget is insufficient, all Super Admins receive an email alert.
</Note>
