> ## Documentation Index
> Fetch the complete documentation index at: https://help-empuls.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Your data and privacy
> Learn what Empuls stores about you, how to export your data, and how to request deletion under GDPR, CCPA, and similar privacy frameworks.
Empuls stores work-related data about you — profile fields synced from your HR system, recognitions you've given and received, redemption history, survey responses, social posts. You have rights over that data: you can export a copy, request specific items be deleted, or invoke your **Right to be Forgotten** to have your entire account removed.
## What Empuls stores about you
| Data category | What's in it | Source |
| ------------------------- | ------------------------------------------------------------ | ------------------------------- |
| **Profile fields** | Name, email, department, designation, manager, photo | Your HR system or manual entry |
| **Recognitions given** | Awards and citations you've sent to colleagues | Your activity |
| **Recognitions received** | Awards and citations colleagues sent to you | Colleagues' activity |
| **Reward points balance** | Current and historical points | Recognition events, redemptions |
| **Redemption history** | Orders placed, items received | Your activity |
| **Survey responses** | Anonymous and identified survey responses | Your activity |
| **Social posts** | Feed posts, comments, reactions, polls | Your activity |
| **Login records** | Sign-in timestamps, IP addresses (last 90 days), device info | Your activity |
Your organization's [privacy policy](/admin/security/privacy-policy) describes the legal basis for processing each category.
## Export your data
You can request a complete export of everything Empuls holds about you:
From your profile menu, click **Privacy → My Data**, or open the URL directly.
From your profile menu, click **Privacy → My Data**, or open the URL directly.
From your profile menu, click **Privacy → My Data**, or open the URL directly.
From your profile menu, click **Privacy → My Data**, or open the URL directly.
From your profile menu, click **Privacy → My Data**, or open the URL directly.
From your profile menu, click **Privacy → My Data**, or open the URL directly.
Empuls schedules an export job. You'll get an email when the export is ready, typically within 24 hours.
Empuls schedules an export job. You'll get an email when the export is ready, typically within 24 hours.
The export is a ZIP containing JSON files (one per data category) and any media you've uploaded. The download link expires after 7 days for security.
The export is a ZIP containing JSON files (one per data category) and any media you've uploaded. The download link expires after 7 days for security.
The exported data is machine-readable and suitable for GDPR portability requests.
## Right to be Forgotten
If you're leaving the organization or want your data removed, you can request deletion of your entire Empuls account:
Empuls shows exactly what will be deleted, what will be anonymized (recognitions you gave to others — those stay on the recipient's record but show as "Anonymous"), and what is retained for legal or audit reasons (typically transaction records for the regulatory retention period).
Empuls shows exactly what will be deleted, what will be anonymized (recognitions you gave to others — those stay on the recipient's record but show as "Anonymous"), and what is retained for legal or audit reasons (typically transaction records for the regulatory retention period).
Empuls requires you to re-authenticate before processing this request.
Deletion runs as a background job. You'll receive a confirmation email when complete — typically within 30 days, depending on your tenant's data-residency rules.
## What gets deleted vs anonymized
| What you do | What happens to recognitions you sent | What happens to recognitions you received |
| ---------------- | --------------------------------------------------------------- | --------------------------------------------- |
| Account deletion | Sender name replaced with "Anonymous" on the recipient's record | All your received recognitions deleted |
| Account deletion | Citation text is retained (it's part of the recipient's record) | Including any reward points balance (forfeit) |
Survey responses you submitted anonymously stay anonymous. Identified survey responses are deleted with your account.
## Regional considerations
* **GDPR (EU/UK)** — Right to access, portability, rectification, and erasure all supported.
* **CCPA (California)** — Right to know, delete, and opt out supported.
* **PIPL (China)**, **PDPA (Singapore)**, **LGPD (Brazil)** — Equivalent rights supported.
Your organization may impose retention requirements (e.g., a labor-law obligation to keep employment records for a specified period) that override your deletion request for those specific records. The impact summary calls these out before you confirm.
## Limits and gotchas
* Deletion is irreversible. Once the job completes, you cannot recover your account or data.
* Some data lives on systems Empuls integrates with (your HR system, identity provider). Deletion in Empuls does not propagate there — request deletion from those owners separately.
* If you're a Super Admin, you cannot delete your own account while it's the only Super Admin on the tenant. Reassign Super Admin to a colleague first.
## Related
Legal terms governing data processing.
Technical safeguards Empuls applies.
Where you can edit your profile data directly.