> ## Documentation Index
> Fetch the complete documentation index at: https://help-empuls.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Redemption point source (FIFO) report

> A transaction-level report that traces every point redeemed back to the award it was earned from, using FIFO — for tax reconciliation and source analysis.

The **Redemption point source (FIFO)** report is a transaction-level ledger of every reward point **credited** (earned) and **debited** (redeemed) for each employee. For every redemption, it uses a **First In, First Out (FIFO)** method to trace the redeemed points back to the exact award or source they were originally earned from.

This tells you not just *that* an employee redeemed points, but *which earnings funded that redemption* — essential for tax reconciliation (for example, points taken as cash via **Cash Redemption** versus spent in the marketplace via **Redemption**) and for understanding which programs drive redemption.

<Info>
  **Availability:** This report is not available in the Empuls product by default. It is provided on a request basis — reach out to your Xoxoday point of contact, or raise a request at [cs@xoxoday.com](mailto:cs@xoxoday.com).
</Info>

## How FIFO works

Reward points are redeemed in the order they were earned — the **oldest points are drawn down first**. When an employee redeems, Empuls walks back through their earning history and attributes the redeemed amount to the earliest source(s) still available.

A single redemption can draw from **more than one source**. When it does, the report lists every source it drew from (comma-separated) in the transaction details.

**Example** — an employee's ledger:

| Date   | Nature of transaction | Transaction details          | Credited | Debited |
| ------ | --------------------- | ---------------------------- | -------- | ------- |
| 10 Jun | Awards                | Spot Award (Quarterly Award) | 1,000    |         |
| 11 Jun | Awards                | Kudos (Excellence)           | 300      |         |
| 11 Jun | Gift                  | Christmas celebrations       | 2,000    |         |
| 12 Jun | Redemption            | Spot Award                   |          | 400     |
| 12 Jun | Redemption            | Spot Award, Kudos            |          | 600     |
| 12 Jun | Redemption            | Kudos                        |          | 100     |
| 12 Jun | Cash Redemption       | Christmas celebrations       |          | 2,000   |

The redemptions on 12 Jun draw from the oldest earnings first (the Spot Award), then roll into the next source (Kudos) once earlier balances are exhausted — so each debit is traced back to the award(s) that funded it.

## Columns in the report

| Column                  | What it shows                                                                                                                                                                                            |
| ----------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Employee Name           | The employee the transaction belongs to.                                                                                                                                                                 |
| Employee ID             | The employee's unique ID.                                                                                                                                                                                |
| Employee Email ID       | The employee's registered email address.                                                                                                                                                                 |
| Department              | The employee's department.                                                                                                                                                                               |
| Business Unit           | The employee's business unit.                                                                                                                                                                            |
| Cost Center             | The employee's cost center.                                                                                                                                                                              |
| Location                | The employee's location.                                                                                                                                                                                 |
| Nature of transaction   | The transaction type — a **credit** (Awards, Gift) or a **debit** (Redemption, Cash Redemption).                                                                                                         |
| Points Credited         | Points earned in the transaction (credits only).                                                                                                                                                         |
| Points Debited          | Points redeemed in the transaction (debits only).                                                                                                                                                        |
| Transaction Date        | When the transaction occurred.                                                                                                                                                                           |
| Transaction Details     | The award or source name, and its category or core value (for example, Spot Award / Quarterly Award, Kudos / Excellence). For a redemption, the source award(s) the points were traced back to via FIFO. |
| Nominator               | The person who gave the award. Populated only when the Nature of transaction is an award.                                                                                                                |
| Nominator Email ID      | The nominator's registered email address (award transactions only).                                                                                                                                      |
| Nominator Business Unit | The nominator's business unit (award transactions only).                                                                                                                                                 |

## When to use this report

<CardGroup cols={2}>
  <Card title="Tax reconciliation" icon="calculator">
    See which redeemed points were taken as cash (**Cash Redemption**) versus spent in the marketplace (**Redemption**), and trace them to their source award — so payroll can apply the correct tax treatment per employee.
  </Card>

  <Card title="Source analysis" icon="chart-pie">
    Understand which award programs generate the points that actually get redeemed, so you can invest in the recognition that drives real value.
  </Card>
</CardGroup>

## How to get this report

This report is generated and shared by the Xoxoday team on request — it is not self-serve in the product. To request it:

<Steps>
  <Step title="Reach out to your Xoxoday POC">
    Contact your Xoxoday point of contact and let them know you'd like the Redemption point source (FIFO) report, along with the date range you need.
  </Step>

  <Step title="Or raise a request over email">
    Email [cs@xoxoday.com](mailto:cs@xoxoday.com) with your request and the required date range.
  </Step>
</Steps>

<Note>
  Credits (Awards, Gift) show a value in **Points Credited**; redemptions (Redemption, Cash Redemption) show a value in **Points Debited**. The two never appear on the same row.
</Note>

## FAQs

<AccordionGroup>
  <Accordion title="How is a redemption traced to a specific award?">
    Empuls applies FIFO — it draws down the employee's oldest earned points first and attributes the redeemed amount to those source awards. The source award(s) appear in the **Transaction Details** column of the redemption row.
  </Accordion>

  <Accordion title="Why does one redemption list two awards in Transaction Details?">
    Because the redemption drew from more than one source. When a redemption is larger than the oldest award's remaining balance, FIFO rolls into the next award, and the report lists every source it drew from.
  </Accordion>

  <Accordion title="What's the difference between Redemption and Cash Redemption?">
    Both are debits. **Redemption** covers points spent in the rewards marketplace, while **Cash Redemption** covers points taken out as cash. Both are traced back to their source award via FIFO, and together they replace the need for a separate "nature of redemption" field.
  </Accordion>
</AccordionGroup>
