> ## Documentation Index
> Fetch the complete documentation index at: https://help-empuls.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Refer and Earn

> Introduce a decision-maker at a new company to Xoxoday and earn cash rewards when the referral turns into a real deal — up to $10,000 per referral.

As an existing Empuls customer, you can make a warm, professional introduction to a decision-maker at a company that doesn't yet use Xoxoday. Rewards are tied to real sales milestones — never to sign-ups — so a genuine introduction to the right person is all it takes to start earning.

<Info>
  You earn **\$100 in cash** when your referral completes a proper product demo, plus **10% of the deal's first-year value** (minimum \$250, maximum \$10,000) when they sign — up to **\$10,100 per referral**.
</Info>

## How to refer

There are two ways to submit a referral. Both take under two minutes.

<CardGroup cols={2}>
  <Card title="Refer from inside Empuls" icon="building">
    Go to **Reports & admin** → **Earn \$10k** and submit a referral directly from the referral page in your Empuls account.
  </Card>

  <Card title="Refer now" icon="arrow-up-right-from-square" href="https://share-na2.hsforms.com/15_ZVMD2tSye1LnB9OUcQmg3vlbe">
    Open the referral form and submit your introduction in a couple of minutes.
  </Card>
</CardGroup>

When you submit, you'll receive a confirmation email and a **Referral ID** — a numeric ID (for example, `528606047984`) issued the first time you refer. If you've referred before, your existing Referral ID is reused: it identifies you as the referrer, not a single referral, so all your referrals are tracked under it. You then make the warm introduction over email, LinkedIn, or a shared meeting. The person you refer must agree to be contacted before our Sales team reaches out.

### What you need to provide

You only share what you already know — our team handles all further qualification.

<Columns cols={2}>
  <Card title="Required">
    * Company name
    * Contact name
    * Work email or LinkedIn profile
    * Product of interest
    * Your relationship with the contact
  </Card>

  <Card title="Optional">
    * Job title
    * Phone number
    * Notes or business context
    * Preferred introduction method
  </Card>
</Columns>

## How the referral works

<Steps>
  <Step title="Submit your referral">
    You submit the referral and receive a Referral ID and confirmation email.
  </Step>

  <Step title="Make the warm introduction">
    You bridge Xoxoday and your contact. The referral moves forward once the contact agrees to connect.
  </Step>

  <Step title="Proper demo — you earn $100">
    The prospect sees the product in a genuine demo led by our Product or senior Sales team. Once confirmed, your **\$100** is released.
  </Step>

  <Step title="Proposal and negotiation">
    Solution design, security, procurement, and legal move ahead. No payout at this stage — we keep you updated by email.
  </Step>

  <Step title="Deal signs — you earn 10%">
    When the MSA or first order is signed, you earn **10% of the first-year deal value** (minimum \$250, maximum \$10,000), on top of the \$100.
  </Step>
</Steps>

## What you earn

Your reward has two parts:

* **\$100** in cash for a qualified meeting (a proper demo). This is paid once the demo is confirmed and is **not** clawed back if the deal later doesn't close.
* **10% of the deal's first-year contract value** once it signs — with a **minimum of \$250** and a **maximum of \$10,000** on this portion.

Rewards are paid in cash by invoice or bank transfer. The deal must sign **within 6 months** of your submission to qualify for the 10% payout; the \$100 is yours either way.

### Worked examples

| Scenario                     | First-year deal size | Demo (\$100) | Signing (10%, min/max) | Total reward |
| ---------------------------- | -------------------- | ------------ | ---------------------- | ------------ |
| Mid-size deal, signs on time | \$50,000             | \$100        | \$5,000                | **\$5,100**  |
| Small deal (minimum applies) | \$1,500              | \$100        | \$250 (minimum)        | **\$350**    |
| Large deal (maximum applies) | \$200,000            | \$100        | \$10,000 (maximum)     | **\$10,100** |
| Deal signs after 6 months    | \$50,000             | \$100        | \$0 (missed deadline)  | **\$100**    |
| Deal never closes            | —                    | \$100        | \$0                    | **\$100**    |

<Note>
  **What counts as a "proper demo":** a genuine walkthrough of the product's core capabilities, led by our Product team or a senior Sales representative — not a casual intro or a scheduling call. Our team confirms the demo was substantive before the \$100 is released.
</Note>

## Who can refer, and who you can refer

<AccordionGroup>
  <Accordion title="Who can refer">
    Existing Xoxoday customers who actively use the product, are in good standing, and have a genuine professional network. Typical referrers include HR leaders (Empuls), Procurement, Finance, and Rewards leaders (Plum), and Marketing, Loyalty, and CX leaders (Loyalife).
  </Accordion>

  <Accordion title="Who you can refer">
    A referral qualifies only when the referred organization is:

    * a **new company** — not a current Xoxoday customer on any product,
    * **500+ employees**,
    * **not already in an active Xoxoday opportunity**, and
    * represented by an appropriate decision-maker or influencer for the product.
  </Accordion>

  <Accordion title="What doesn't qualify">
    Existing customers, accounts already in an active opportunity, duplicate submissions, companies within your own corporate group, your own employer, self-referrals, and referrals where no genuine relationship exists.
  </Accordion>
</AccordionGroup>

## How your referral is tracked

You get **one Referral ID**, issued the first time you refer and reused for every referral you make afterward — it identifies you, not an individual referral. If you submit several referrals over time, they're all tracked under that same ID and distinguished by the referred company and contact. Each one progresses and pays out independently.

Every referral moves through these stages:

**Submitted → Introduction accepted → Demo completed → Proposal → Negotiation → MSA signed → Reward released**

There's no self-serve dashboard yet. You stay informed two ways:

* **Email updates** — we notify you proactively as each of your referrals advances, including at both reward milestones.
* **Support lookup** — contact Xoxoday support with your Referral ID any time to check the status of any or all of your referrals.

## Essential rules to know

* **Rewards gate on outcomes, never sign-up.** You earn \$100 on a qualified demo and 10% once the deal signs (within 6 months).
* **New companies only.** The referred company must not be a customer or already in an active opportunity.
* **First introduction wins.** If the account is already in our pipeline, or someone introduced it first, the referral doesn't qualify. A roughly 90-day lookback applies.
* **The person must opt in.** Your contact consents before Sales makes contact — this keeps it a warm introduction, not cold outreach.
* **Genuine relationships only.** No self-referrals and no referring within your own corporate group.
* **One Referral ID per referrer.** If you refer several companies, they all share your single Referral ID — each referral is still tracked, qualified, and rewarded separately.

### If your employer doesn't allow cash rewards

<Note>
  If your company's policy doesn't allow you to personally accept a cash referral reward, you still have options. You can:

  * **decline** the reward entirely,
  * **donate** the value to a charity of your choice, or
  * **apply it as credit** — if your company is an existing Xoxoday customer, use it as a discount on your next SaaS renewal or as a wallet-recharge credit.

  **Tell us your preference before the first payout** (at the demo milestone). This choice covers both the \$100 and the 10% payout, and it can't be changed after the first payout has been made.
</Note>

***

For the complete rules, eligibility criteria, attribution, tax, and payout terms, see the [referral program terms and conditions](/admin/referral-program/terms).
