> ## Documentation Index
> Fetch the complete documentation index at: https://help-empuls.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up product-based rewards

> Create gift card and merchandise collections to reward employees with tangible gifts instead of points.

Empuls lets you set up gifts by creating collections of gift cards and merchandise from 20+ categories. Collections provide the flexibility to reward employees with tangible items instead of the conventional points system.

## Before you begin

Understand employee demographics and preferences, and consider budget allocation across different gift categories.

## How to set up product-based gifts

<Steps>
  <Step title="Add a gifting event">
    Navigate to **Gifts > Manage Gifts** and click **Create Gift**. Select **Send Manually**.

    <Frame>
      <img src="https://mintcdn.com/empuls/BcPWs3Q_TujTbEz1/images/awards/set-up-product-based-rewards-01.png?fit=max&auto=format&n=BcPWs3Q_TujTbEz1&q=85&s=0275cd3572a876d3bf0b708385f26189" alt="Gifts > Manage Gifts page with Create Gift button" data-og-width="2862" width="2862" data-og-height="1440" height="1440" data-path="images/awards/set-up-product-based-rewards-01.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/empuls/BcPWs3Q_TujTbEz1/images/awards/set-up-product-based-rewards-01.png?w=280&fit=max&auto=format&n=BcPWs3Q_TujTbEz1&q=85&s=79358ff388b4ff134d25e33de850acfe 280w, https://mintcdn.com/empuls/BcPWs3Q_TujTbEz1/images/awards/set-up-product-based-rewards-01.png?w=560&fit=max&auto=format&n=BcPWs3Q_TujTbEz1&q=85&s=509c6b10887a6aba6d3037b4678e087d 560w, https://mintcdn.com/empuls/BcPWs3Q_TujTbEz1/images/awards/set-up-product-based-rewards-01.png?w=840&fit=max&auto=format&n=BcPWs3Q_TujTbEz1&q=85&s=5de6f71e050bd3dc64fbc5fd3bfd9a88 840w, https://mintcdn.com/empuls/BcPWs3Q_TujTbEz1/images/awards/set-up-product-based-rewards-01.png?w=1100&fit=max&auto=format&n=BcPWs3Q_TujTbEz1&q=85&s=53ac9e22765db7dfd52e72f07bcc0d6e 1100w, https://mintcdn.com/empuls/BcPWs3Q_TujTbEz1/images/awards/set-up-product-based-rewards-01.png?w=1650&fit=max&auto=format&n=BcPWs3Q_TujTbEz1&q=85&s=c766918aa3f75d434404f04111244540 1650w, https://mintcdn.com/empuls/BcPWs3Q_TujTbEz1/images/awards/set-up-product-based-rewards-01.png?w=2500&fit=max&auto=format&n=BcPWs3Q_TujTbEz1&q=85&s=ac2b574b1574e7284202afb9841317c6 2500w" />
    </Frame>

    <Frame>
      <img src="https://mintcdn.com/empuls/BcPWs3Q_TujTbEz1/images/awards/set-up-product-based-rewards-02.png?fit=max&auto=format&n=BcPWs3Q_TujTbEz1&q=85&s=f1ebe03c7b5d46d7f24e7a5d9b6862ff" alt="Send Manually option selected in the gift creation dialog" width="1182" height="1008" data-path="images/awards/set-up-product-based-rewards-02.png" />
    </Frame>
  </Step>

  <Step title="Create a new event">
    Select from existing event templates or **Create New Event**. Fill in the **Event Name**, **Title**, and **Message**.

    <Frame>
      <img src="https://mintcdn.com/empuls/BcPWs3Q_TujTbEz1/images/awards/set-up-product-based-rewards-03.png?fit=max&auto=format&n=BcPWs3Q_TujTbEz1&q=85&s=fdf043355d66ed6549865523e0b518e0" alt="Create New Event form with Event Name, Title, and Message fields" width="1439" height="821" data-path="images/awards/set-up-product-based-rewards-03.png" />
    </Frame>

    <Frame>
      <img src="https://mintcdn.com/empuls/BcPWs3Q_TujTbEz1/images/awards/set-up-product-based-rewards-04.png?fit=max&auto=format&n=BcPWs3Q_TujTbEz1&q=85&s=b0586a21e6148723e1c6693004a3a355" alt="Event details form continued with title and message configuration" width="1307" height="650" data-path="images/awards/set-up-product-based-rewards-04.png" />
    </Frame>
  </Step>

  <Step title="Configure the gift">
    In the next step, configure the gift. To set up a product-based gift, select **Yes, Add Merchandise Collection** and click **Select Collection**.

    <Frame>
      <img src="https://mintcdn.com/empuls/BcPWs3Q_TujTbEz1/images/awards/set-up-product-based-rewards-05.png?fit=max&auto=format&n=BcPWs3Q_TujTbEz1&q=85&s=ef987c5277414c1d477004946e725404" alt="Configure gift screen with Yes, Add Merchandise Collection option selected" width="1287" height="589" data-path="images/awards/set-up-product-based-rewards-05.png" />
    </Frame>
  </Step>

  <Step title="Select or create a new collection">
    Select a collection from the list or click **Create New Collection**.

    <Frame>
      <img src="https://mintcdn.com/empuls/BcPWs3Q_TujTbEz1/images/awards/set-up-product-based-rewards-06.png?fit=max&auto=format&n=BcPWs3Q_TujTbEz1&q=85&s=e6ab88fab538538bb0fdfc3b1ee9c13a" alt="Collections list with existing collections and Create New Collection option" width="2632" height="584" data-path="images/awards/set-up-product-based-rewards-06.png" />
    </Frame>

    * Select the country of your choice by clicking on the country name.

    <Frame>
      <img src="https://mintcdn.com/empuls/BcPWs3Q_TujTbEz1/images/awards/set-up-product-based-rewards-07.png?fit=max&auto=format&n=BcPWs3Q_TujTbEz1&q=85&s=228d5a6c1363189154e5a6f795f7c657" alt="Country selection screen for filtering available products by geography" width="928" height="311" data-path="images/awards/set-up-product-based-rewards-07.png" />
    </Frame>

    * Choose **Gift Cards**, **Merchandise**, or a mix of both. Filter options across 20+ categories including Food, Fashion, Lifestyle, Travel, Baby Care, and more.
    * Click **Add** next to each product you want to include in the collection.

    <Frame>
      <img src="https://mintcdn.com/empuls/BcPWs3Q_TujTbEz1/images/awards/set-up-product-based-rewards-08.png?fit=max&auto=format&n=BcPWs3Q_TujTbEz1&q=85&s=22d1649c46074009c25ca30ac89d945a" alt="Product catalogue showing gift cards and merchandise across categories with Add buttons" width="934" height="714" data-path="images/awards/set-up-product-based-rewards-08.png" />
    </Frame>

    <Frame>
      <img src="https://mintcdn.com/empuls/BcPWs3Q_TujTbEz1/images/awards/set-up-product-based-rewards-09.png?fit=max&auto=format&n=BcPWs3Q_TujTbEz1&q=85&s=f97a7b53b66984cfab8170c0d84a9103" alt="Additional products browsing screen with items selected and ready to add" width="1142" height="714" data-path="images/awards/set-up-product-based-rewards-09.png" />
    </Frame>
  </Step>

  <Step title="Add products to the collection">
    Products added are shown on the right. Once done, click **Next**.

    <Frame>
      <img src="https://mintcdn.com/empuls/BcPWs3Q_TujTbEz1/images/awards/set-up-product-based-rewards-10.png?fit=max&auto=format&n=BcPWs3Q_TujTbEz1&q=85&s=75b5e7c5ff686f5a68c7dd341573ff43" alt="Collection builder with selected products shown in the right panel and Next button" width="515" height="719" data-path="images/awards/set-up-product-based-rewards-10.png" />
    </Frame>
  </Step>

  <Step title="Add collection details">
    Fill in the **Name**, **Purpose**, and **Maximum spend**. Click **Save** to reuse this collection for future events.

    <Frame>
      <img src="https://mintcdn.com/empuls/BcPWs3Q_TujTbEz1/images/awards/set-up-product-based-rewards-11.png?fit=max&auto=format&n=BcPWs3Q_TujTbEz1&q=85&s=cf00638416598149778ff2cab7356e65" alt="Collection details form with Name, Purpose, and Maximum spend fields" width="1600" height="684" data-path="images/awards/set-up-product-based-rewards-11.png" />
    </Frame>

    You can also choose to **Hide Product Price** by checking that option.

    <Frame>
      <img src="https://mintcdn.com/empuls/BcPWs3Q_TujTbEz1/images/awards/set-up-product-based-rewards-12.png?fit=max&auto=format&n=BcPWs3Q_TujTbEz1&q=85&s=7d3938684a14210a2d6e0f0341952df7" alt="Hide Product Price checkbox option in collection settings" width="1718" height="324" data-path="images/awards/set-up-product-based-rewards-12.png" />
    </Frame>
  </Step>

  <Step title="Define stakeholders">
    Define who can send this gift and who will be informed of the process. Click **Finish Setup**.

    <Frame>
      <img src="https://mintcdn.com/empuls/BcPWs3Q_TujTbEz1/images/awards/set-up-product-based-rewards-13.png?fit=max&auto=format&n=BcPWs3Q_TujTbEz1&q=85&s=5429f7ebc424b6926fe2f55bf0327cc8" alt="Define Stakeholders screen with sender and notification settings and Finish Setup button" width="1296" height="627" data-path="images/awards/set-up-product-based-rewards-13.png" />
    </Frame>
  </Step>
</Steps>

## Common use cases

### Building culture with company swag

Using a product-based collection for company swag builds brand identity and a sense of belonging.

* **Why it matters:** New hires and remote employees feel more connected when they receive branded physical items like hoodies, mugs, or welcome kits.
* **The solution:** Create a dedicated **Swag Collection** so employees receive tangible items that represent your company culture — turning a standard onboarding gift into a moment of pride and inclusion.

### Elevating Long Service Awards (LSA)

For major milestones, the reward needs to feel exclusive and personal.

* **Why it matters:** Long-tenured employees deserve a reward that stands out from everyday recognition.
* **The solution:** Create a premium product-based collection (high-end electronics, travel, or lifestyle goods) so the reward matches the significance of the achievement.

## FAQs

<AccordionGroup>
  <Accordion title="What is a product-based gift in Empuls?">
    A product-based gift includes merchandise and/or gift cards curated into a collection, allowing recipients to choose from a variety of items instead of receiving points.
  </Accordion>

  <Accordion title="Can I include both merchandise and gift cards in a single collection?">
    Yes. You can create mixed collections with both to offer variety and flexibility to employees.
  </Accordion>

  <Accordion title="Can I customise collections based on country or region?">
    Yes. Empuls lets you filter and create collections by country, ensuring product availability and relevance based on geography.
  </Accordion>

  <Accordion title="How do I reuse a gift collection for another event?">
    Once saved, collections can be reused for future events. Simply select the existing collection when creating a new gifting event.
  </Accordion>

  <Accordion title="Can I automate gift sending for birthdays or anniversaries?">
    Yes. Use the **Automated Greetings** section to schedule and automate gift distribution for birthdays, anniversaries, and other milestones.
  </Accordion>
</AccordionGroup>
