> ## Documentation Index
> Fetch the complete documentation index at: https://help-empuls.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Right to be forgotten

# Right to be Forgotten

As an admin, ensuring data privacy and compliance is a top priority. With the **Right to be Forgotten** feature in Empuls, you now have a streamlined way to manage user account deletions while maintaining security and transparency.

## Why This Matters for Admins?

Data privacy laws, such as GDPR and CCPA, emphasize user control over personal data. The **Right to be Forgotten** feature allows organizations to comply with these regulations while allowing users to manage their own data.

## Enabling “Right to be forgotten” on Empuls

<Steps>
  <Step title="Go to Admin Dashboard by clicking on Reports">
    Go to **Admin Dashboard** by clicking on **Reports and Admin** as shown in the screenshot below.

    <Frame>
      <img src="https://mintcdn.com/empuls/Z1-lB6p9NFYlUrtm/images/notification_0.png?fit=max&auto=format&n=Z1-lB6p9NFYlUrtm&q=85&s=5c2469dcb7030351144fdb7928921ade" alt="Reports and Admin link in Empuls to access the admin dashboard" width="1862" height="915" data-path="images/notification_0.png" />
    </Frame>
  </Step>

  <Step title="Navigate to Platform Settings \> Branding \> Program">
    Navigate to **Platform Settings > Branding > Program Settings** and click **Edit** next to it.

    <Frame>
      <img src="https://mintcdn.com/empuls/9H0ibTqAtUo6GroY/images/right1.png?fit=max&auto=format&n=9H0ibTqAtUo6GroY&q=85&s=b40153eadbbd3d2391283329d769bb73" alt="Branding and Program Settings page with Edit button to update program options" width="1852" height="911" data-path="images/right1.png" />
    </Frame>
  </Step>

  <Step title="Scroll down to Right to be Forgotten">
    Scroll down to **Right to be Forgotten** in the settings and select **Enable Right to be Forgotten**. Click **Save** once done.

    <Frame>
      <img src="https://mintcdn.com/empuls/Da9dv3d6EPdr5bjw/images/Screenshot-2026-05-28-125834.png?fit=max&auto=format&n=Da9dv3d6EPdr5bjw&q=85&s=bdf27b7b327b90ddbfc7181186b52c5a" alt="Enable Right to be Forgotten checkbox in the program settings section" width="803" height="767" data-path="images/Screenshot-2026-05-28-125834.png" />
    </Frame>
  </Step>
</Steps>

## What Happens for Employees?

<Steps>
  <Step title="Monitor Requests">
    Employees see a consent pop-up at login, allowing them to request account deletion. They can choose to **Decline** or Accept.

    <Frame>
      <img src="https://mintcdn.com/empuls/Da9dv3d6EPdr5bjw/images/Screenshot-2026-05-28-125903.png?fit=max&auto=format&n=Da9dv3d6EPdr5bjw&q=85&s=1c42c07b9df9534056f6a1b5419daf78" alt="Login consent pop-up offering employees Decline or Accept options" width="224" height="173" data-path="images/Screenshot-2026-05-28-125903.png" />
    </Frame>
  </Step>

  <Step title="Account Deletion Confirmation">
    If proceeding with Decline option, employees must agree to the **terms and conditions** before continuing.

    <Frame>
      <img src="https://mintcdn.com/empuls/Da9dv3d6EPdr5bjw/images/Screenshot-2026-05-28-125929.png?fit=max&auto=format&n=Da9dv3d6EPdr5bjw&q=85&s=5527124820951b98c12ddaee4bdca3e4" alt="Terms and conditions agreement required before requesting account deletion" width="617" height="380" data-path="images/Screenshot-2026-05-28-125929.png" />
    </Frame>
  </Step>

  <Step title="A confirmation code is sent">
    A confirmation code is sent to the employee’s registered email. They need to enter the code in the provided field.

    <Frame>
      <img src="https://mintcdn.com/empuls/Da9dv3d6EPdr5bjw/images/Screenshot-2026-05-28-125951.png?fit=max&auto=format&n=Da9dv3d6EPdr5bjw&q=85&s=b7fca3b587e58a9afbd36daaf690c054" alt="Confirmation code entry field for verifying account deletion request" width="619" height="379" data-path="images/Screenshot-2026-05-28-125951.png" />
    </Frame>
  </Step>

  <Step title="Confirm Deletion">
    Once the code is entered, they must confirm the deletion to complete the process.

    Additionally, employees can manage this process by navigating to **Profile > Account Preferences**.
  </Step>
</Steps>

## What This Means for your employees?

1. **Simple Account Deletion**: Upon login, users can request deletion directly from a consent popup.
2. **Secure Verification**: An OTP ensures that only the rightful account owner can proceed.
3. **Immediate Action**: Once verified, their account and data are permanently erased.
