> ## Documentation Index
> Fetch the complete documentation index at: https://help-empuls.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Onboarding notifications: welcome emails and reminders
> Customise the Empuls welcome email, sign-up reminders for invited employees, and the weekly new joiner announcement sent to existing employees.
Onboarding notifications are the emails Empuls sends when employees join your organisation. You can customise three types:
* **Welcome email:** The first email employees receive when they're added to Empuls.
* **Sign-up reminders:** Follow-up nudges sent to invited employees who haven't signed up yet.
* **New joiner announcement email:** A weekly email that introduces new joiners from the last 7 days to existing employees.
Use these settings to match onboarding emails to your organisation's tone. You can also control how often invited employees are reminded to sign up. For organisation-wide notification toggles, see [Notification settings](/admin/platform-settings/notification-settings).
## Prerequisites
* You need admin access to the **Notifications** section of the admin dashboard.
## Open onboarding notifications
1. Click **Reports and Admin** to open the admin dashboard.
2. Go to **Notifications > Onboarding notifications**.
The page has two tabs:
| Tab | What it contains |
| - | - |
| **Welcome & Sign-up reminders** | The welcome email and the five sign-up reminders sent to new joinees |
| **Announcements** | The weekly new joiner announcement email sent to existing employees |
## Customise the welcome email
1. On the **Welcome & Sign-up reminders** tab, find **Welcome email** and click **Edit**.
2. Edit the email content. See [Email content fields](#email-content-fields).
3. Check the **Live Preview** panel to see how the email looks.
4. Click **Save**.
## Configure sign-up reminders
Sign-up reminders go to invited employees who haven't completed sign-up. Each reminder has its own toggle, content, and delivery channel.
| Reminder | When Empuls sends it |
| - | - |
| **1 day after joining** | 1 day after the employee is invited |
| **3 days after joining** | 3 days after the initial invite |
| **7 days after joining** | 7 days after the invite |
| **14 days after joining** | 14 days after the invite |
| **30 days after joining (Monthly recurring)** | Every 30 days until the employee completes sign-up |
To configure a reminder:
1. On the **Welcome & Sign-up reminders** tab, turn on the toggle next to the reminder.
2. Click **Edit**.
3. On the **Email** tab, edit the email content. See [Email content fields](#email-content-fields).
4. On the **Delivery settings** tab, select a delivery channel. See [Delivery channels](#delivery-channels).
5. Click **Save**.
To stop sending a reminder, turn off its toggle. The **Edit** button is available only while the reminder is turned on.
## Configure the new joiner announcement email
The new joiner announcement is a weekly email to existing employees. It lists everyone who joined in the last 7 days so colleagues can welcome them.
1. Open the **Announcements** tab.
2. Turn on the toggle next to **New joiner announcement email**.
3. Click **Edit**.
4. On the **Email** tab, edit the email content. See [Email content fields](#email-content-fields).
5. Under **Choose list of new joiner info to show**, select the details to show for each new joiner.
6. On the **Delivery settings** tab, select a delivery channel.
7. Click **Save**.
### New joiner info options
Every new joiner card shows **Profile picture**, **Full name**, and **Date of joining**. You can't remove these. You can also add any of these optional details:
* **Department**
* **Designation**
* **Business Unit**
* **Self intro**
* **Hobby**
The **Live Preview** panel shows sample new joiner cards with your selected details. Empuls adds the actual new joiner list when it sends the email.
## Email content fields
The welcome email, sign-up reminders, and new joiner announcement all use the same email editor.
| Field | Description |
| - | - |
| **Banner** | Image at the top of the email. Upload a .jpg or .png file. The recommended resolution is 1200 × 675px. |
| **Subject line** | The email subject. For example, `You've got a warm welcome, {{first_name}}!` |
| **Header** | The headline shown below the banner. For example, `Your journey begins here`. |
| **Body text** | The main message. Click **Insert** to add personalisation placeholders, such as the employee's first name. |
| **CTA button text** | The label on the email's call-to-action button. For example, `Get started`. |
### Generate body text with AI
Instead of writing the body text yourself, pick a tone and click **Generate with AI**. The available tones are:
* Professional
* Friendly
* Enthusiastic
* Heartfelt
Review and edit the generated text before you save.
## Delivery channels
Sign-up reminders and the new joiner announcement each have their own delivery channel.
| Option | Where Empuls sends it |
| - | - |
| **Default (All channels)** | Email, push notification, and your integrated collaboration tool |
| **Email only** | The employee's registered email address only |
| **Only integrated platform** | Only Slack, Google Chat, or Microsoft Teams |
**Only integrated platform** requires a connected collaboration tool. See [Slack](/admin/integrations/collaboration/slack), [Google Chat](/admin/integrations/collaboration/google-chat), or [Microsoft Teams](/admin/integrations/collaboration/microsoft-teams).
## FAQs
The 1, 3, 7, and 14-day reminders are each sent once. The 30-day reminder repeats every 30 days until the employee completes sign-up.
No. The welcome email has no toggle on this page. You can only edit its content.
You can edit a sign-up reminder or the new joiner announcement only while its toggle is turned on.
Profile picture, full name, and date of joining always appear in the new joiner announcement.
For support, reach out through [Contact Support](https://xoxoday-30135.zendesk.com/hc/en-us/requests/new).