> ## Documentation Index
> Fetch the complete documentation index at: https://help-empuls.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification settings

> Manage which notifications Empuls sends to employees — email, mobile, SMS, and in-product — and configure reminders, engagement nudges, and catalogue nudges.

Admins can manage all notifications sent to employees across the organisation. Notifications are delivered via Email, Mobile App, SMS, and In-Product alerts.

Navigate to **Admin Settings > Notifications** to access this feature. You must have **Super Admin** or **General Admin** permissions.

## Step 1: Go to Admin Dashboard

Click **Reports and Admin** to access the admin dashboard.

<Frame>
  <img src="https://mintcdn.com/empuls/Z1-lB6p9NFYlUrtm/images/notification_0.png?fit=max&auto=format&n=Z1-lB6p9NFYlUrtm&q=85&s=5c2469dcb7030351144fdb7928921ade" alt="Reports and Admin link in Empuls to enter the admin dashboard" width="1862" height="915" data-path="images/notification_0.png" />
</Frame>

## Step 2: Access notification settings

Navigate to **Notifications** to manage organisation-level notification settings.

<Frame>
  <img src="https://mintcdn.com/empuls/Z1-lB6p9NFYlUrtm/images/notification1.png?fit=max&auto=format&n=Z1-lB6p9NFYlUrtm&q=85&s=0af78b5ce3779a71e573ddd027f413a1" alt="Notifications menu opened in admin settings for organisation-level controls" width="1851" height="915" data-path="images/notification1.png" />
</Frame>

<Frame>
  <img src="https://mintcdn.com/empuls/1CJdzVtCUW2rZlrc/images/notification-settings-02.png?fit=max&auto=format&n=1CJdzVtCUW2rZlrc&q=85&s=be9b19c9173d2a1647c43fedd61dd132" alt="Notification settings overview showing all notification categories" width="2862" height="1354" data-path="images/notification-settings-02.png" />
</Frame>

## Step 3: Enable or disable notifications

Enable or disable all notifications and customise settings as needed. Click **Confirm** to apply changes.

<Frame>
  <img src="https://mintcdn.com/empuls/Z1-lB6p9NFYlUrtm/images/notification3.png?fit=max&auto=format&n=Z1-lB6p9NFYlUrtm&q=85&s=7fffbc8a9a3ed47859262067f4a6ac67" alt="Master toggle to enable or disable all notifications across channels" width="1852" height="912" data-path="images/notification3.png" />
</Frame>

<Frame>
  <img src="https://mintcdn.com/empuls/1CJdzVtCUW2rZlrc/images/notification-settings-03.png?fit=max&auto=format&n=1CJdzVtCUW2rZlrc&q=85&s=27865f15ac0c144c41ad483b661d0148" alt="Notification settings categories with toggles" width="2860" height="1286" data-path="images/notification-settings-03.png" />
</Frame>

## Step 4: Reminders

Reminders notify employees about events, anniversaries, and scheduled gifts or festival greetings. Use the checkbox to enable or disable them.

<Frame>
  <img src="https://mintcdn.com/empuls/kb1Vl_eoPveWFIRq/images/Screenshot-2026-05-28-120003.png?fit=max&auto=format&n=kb1Vl_eoPveWFIRq&q=85&s=5958623c801490ae46f110f310455167" alt="Reminders checkbox for events, anniversaries, and scheduled gift notifications" width="1538" height="261" data-path="images/Screenshot-2026-05-28-120003.png" />
</Frame>

## Step 5: Engagement nudges

Engagement nudges are internal campaign notifications sent by Empuls to drive participation (e.g., HR Day, social events). Enable or disable based on preference.

<Frame>
  <img src="https://mintcdn.com/empuls/kb1Vl_eoPveWFIRq/images/Screenshot-2026-05-28-120042.png?fit=max&auto=format&n=kb1Vl_eoPveWFIRq&q=85&s=f7ed2836e5e0eccbecc005e81c49c2c7" alt="Engagement nudges toggle to control internal campaign participation prompts" width="1528" height="383" data-path="images/Screenshot-2026-05-28-120042.png" />
</Frame>

## Step 6: Catalogue nudges

Catalogue nudges promote offers and perks available in the **Perks and Benefits** section. Enable or disable as needed.

<Frame>
  <img src="https://mintcdn.com/empuls/kb1Vl_eoPveWFIRq/images/Screenshot-2026-05-28-120110.png?fit=max&auto=format&n=kb1Vl_eoPveWFIRq&q=85&s=991cb113b5566a44607bfa383c80665d" alt="Catalogue nudges setting that promotes offers in Perks and Benefits" width="1539" height="519" data-path="images/Screenshot-2026-05-28-120110.png" />
</Frame>

## Step 7: Save preferences

Select or deselect the required options and click **Save** to apply changes.

> If a Super Admin disables or modifies notification settings, all Super Admins receive an email alert.

<Frame>
  <img src="https://mintcdn.com/empuls/Z1-lB6p9NFYlUrtm/images/notification4.png?fit=max&auto=format&n=Z1-lB6p9NFYlUrtm&q=85&s=4ef17e3c6e81599c91d39a2328e708e8" alt="Save button to apply selected notification preferences across the organisation" width="1850" height="920" data-path="images/notification4.png" />
</Frame>

## FAQs

<AccordionGroup>
  <Accordion title="Who can manage notification settings?">
    Only **Super Admins** can access and modify notification settings.
  </Accordion>

  <Accordion title="Where can I find notification settings?">
    Go to **Admin > Billing and Customisation > Notification Settings**.
  </Accordion>

  <Accordion title="What types of notifications are supported?">
    Email, Mobile App notifications, SMS, and In-Product Alerts.
  </Accordion>

  <Accordion title="Can I turn off all notifications?">
    Yes. You can disable all notifications using a single toggle.
  </Accordion>

  <Accordion title="What are Reminders?">
    Notifications for events, birthdays, anniversaries, and gift scheduling.
  </Accordion>

  <Accordion title="What are Engagement Nudges?">
    Internal campaign notifications to drive engagement (e.g., HR Day, social events).
  </Accordion>

  <Accordion title="What are Catalogue Nudges?">
    Notifications promoting perks and discounts in the benefits catalogue.
  </Accordion>

  <Accordion title="How do I save changes?">
    Click **Save** after updating your preferences.
  </Accordion>
</AccordionGroup>

For support, contact [cs@xoxoday.com](mailto:cs@xoxoday.com).