> ## Documentation Index > Fetch the complete documentation index at: https://help-empuls.xoxoday.com/llms.txt > Use this file to discover all available pages before exploring further. # Physical and product-based gifts > Create gift card and merchandise collections to reward employees with tangible items instead of, or alongside, reward points. Product-based gifts let you replace or supplement reward points with physical merchandise and gift cards. You build a curated **collection** of items from 20+ categories, and recipients choose their preferred item from that collection. Collections can be reused across multiple gifting events and award configurations. ## How to set up a product-based gift ### Step 1: Open gift creation Navigate to **Gifts > Manage Gifts** and click **Create Gift**. Select your delivery mode — **Send Manually**, **Schedule It**, or **Automate**. Gifts Manage Gifts page with Create Gift button Send Manually option selected in the gift creation dialog ### Step 2: Select or create an event Choose from existing event templates (Birthday, Work Anniversary, New Joiner, Festival, etc.) or click **Create New Event**. Fill in the **Event Name**, **Title**, and **Message**. Create New Event form with Event Name Title and Message fields Event details form continued with title and message configuration ### Step 3: Select the merchandise option At the reward configuration step, select **Yes, Add Merchandise Collection** and click **Select Collection**. Configure gift screen with Yes Add Merchandise Collection option selected ### Step 4: Choose or create a collection On the **Collections** list, hover over an existing collection and click **Use this Collection**, or click **Create New Collection**. Collections list with existing collections and Create New Collection option Select the country for the collection to filter products by geography. Country selection screen for filtering available products by geography Browse **Gift Cards**, **Merchandise**, or both. Filter across 20+ categories — Food, Fashion, Lifestyle, Travel, Baby Care, and more. Click **Add** next to each product you want to include. Product catalogue showing gift cards and merchandise across categories with Add buttons Additional products browsing screen with items selected and ready to add ### Step 5: Review selected products Products you've added appear on the right panel. Once done, click **Next**. Collection builder with selected products shown in the right panel and Next button ### Step 6: Name and save the collection Fill in the **Name**, **Purpose**, and **Maximum spend** for the collection. Optionally check **Hide Product Price** to conceal individual prices from recipients. Click **Save** — the collection is stored for reuse in future events and awards. Collection details form with Name Purpose and Maximum spend fields Hide Product Price checkbox option in collection settings ### Step 7: Define stakeholders and finish Specify who can send this gift and who should be notified. Click **Finish Setup**. Define Stakeholders screen with sender and notification settings and Finish Setup button Create separate collections per country or region so employees always see locally available options. Product availability and gift cards vary by market. ## Attaching a collection to an award You can also link a collection to a performance award instead of a gift. When creating or editing an award, select **Add Products from the Store** at the reward step, then choose or create a collection. The collection replaces or supplements points as the reward. Add Products from the Store screen showing available collections Select collection or create new collection screen ## Common use cases ### Company swag for new joiners Create a dedicated **Welcome Kit** collection (branded merchandise, notebooks, hoodies) so new hires receive a tangible, branded experience on day one — especially valuable for remote employees. ### Long service awards (LSA) For major milestones (5 yr, 10 yr), create a premium collection (high-end electronics, travel accessories, lifestyle goods) that matches the significance of the achievement and feels more personal than a points deposit. ## FAQs Yes. Create mixed collections with both to offer variety and let employees choose what suits them. Yes. Select the country when building a collection — products are filtered by geography, ensuring availability and relevance. Once saved, collections appear in the collections list and can be selected for any future manual, scheduled, or automated gift, and for any award. Yes. Check **Hide Product Price** when saving the collection. Recipients see the items but not their individual prices. Yes. When configuring an automated gift (birthday, anniversary, etc.), choose **Products from the store** at the reward step and select your collection. The collection is linked to every automated send.