> ## Documentation Index > Fetch the complete documentation index at: https://help-empuls.xoxoday.com/llms.txt > Use this file to discover all available pages before exploring further. # Schedule gifts Scheduled gifts allow admins to pre-plan and automate the delivery of rewards for a specific date and time. This ensures timely recognition for holidays, campaigns, and organizational milestones without requiring manual intervention on the day of the event. ## Admin Capabilities Use the scheduling tool to fully customize and automate your reward campaigns: * **Set Delivery Timing:** Choose the exact date and time the gift will be delivered to employees. * **Define the Audience:** Send gifts to specific individuals, custom groups, or the entire organization. * **Assign Reward Value:** Attach reward points, specific brand vouchers, or non-monetary recognition. * **Personalize Messaging:** Customize the email or platform message template to match the occasion. * **Brand the Experience:** Upload custom visuals, banners, or company branding for the digital gift card. ## When to Use Scheduled Gifts Scheduling is ideal for predictable, date-specific events where you want to ensure the whole team receives a consistent, timely experience. ### Cultural & Company Holidays Automate gifts for major celebrations so HR teams don't have to manually send rewards on days off. > **Examples:** Diwali gifts, Christmas celebrations, or Company Foundation Day ### Thematic Celebrations & Events Pre-plan rewards for global awareness days or internal company events. > **Examples:** International Women’s Day, Men’s Day, or Employee Appreciation Day ### Recurring Engagement Programs Set up systematic rewards for ongoing company initiatives. > **Examples:** Monthly wellness participation rewards or end-of-quarter team appreciation ### Pre-planned Campaigns Align gift deliveries with the launch of internal marketing or HR campaigns. > **Examples:** Kick-off rewards for a new learning festival or a quarterly sales sprint ## How to schedule gifts Use the Scheduled Gifts feature to pre-plan and automate the delivery of greetings and rewards on a specific future date. This is ideal for company-wide holidays, upcoming team events, or specific campaign milestones. ### Step 1: Initiate the Scheduled Gift * Navigate to the **Manage gifts** dashboard and click **Create gift**. * In the "Create gift" modal, select the **Schedule it** option. Manage gifts dashboard with Create gift button Create gift modal with Schedule it delivery option selected ### Step 2: Define Gift Details Provide basic information to help you identify and manage this campaign in your admin dashboard. * Enter a **Greeting Name** (e.g., "Thanksgiving"). * Add a brief **Greeting Description** for internal reference. Greeting Name and Description form fields for the scheduled gift ### Step 3: Schedule Date and Points Determine exactly when the gift goes out and what reward is attached. * **Select the date:** Click the calendar icon to choose the delivery date.\ *(Note: You must select a future date; selecting a past date will trigger a "Please select a future date" error.)* * **Add a gift (Optional):** Use the dropdown menu under "Would you like to add a gift to this event?" to select your reward type (e.g., "Yes, Add Reward Points"). * **Set the value:** Enter the specific number of points each recipient will receive. Date picker and reward points input for the scheduled gift ### Step 4: Configure Message Details Customize the email communication that recipients will receive on the scheduled day. * Enter a **Message Title**. This text will appear as the email subject line and the header of the message. * Compose the **Message Body** with an inspiring or appreciative note. * Click **Edit Gift Image** to swap out the default graphic with a custom visual or themed banner (e.g., a holiday or event-specific image). Message Title, Message Body, and Edit Gift Image controls ### Step 5: Define Recipients Select the audience for your scheduled communication. * Under **Define criteria for recipients**, review the selected audience. By default, this may be set to "Everyone". * To narrow your audience, click the **Edit (pencil) icon** to selectively target a specific set of people or teams. * Once your audience is set, click **Review Settings** to verify your setup and finalize the scheduled gift. Recipient audience editor with Review Settings action ## Need Help? For feedback or assistance, contact support at:\ [cs@xoxoday.com](mailto:cs@xoxoday.com)