> ## Documentation Index
> Fetch the complete documentation index at: https://help-empuls.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cost of living index

> Apply per-region multipliers so a recognition point has equivalent purchasing power for employees in different geographies.

Cost-of-living index (COLI) lets you scale the redemption value of reward points by where the employee is based. A point earned in San Francisco can spend differently than the same point earned in Bangalore, and COLI makes the underlying purchasing power match by applying a multiplier per site.

## Video walkthrough

<iframe src="https://app.trupeer.ai/embed/oDVovCMlp" width="100%" height="450" frameborder="0" allowfullscreen style={{borderRadius: '12px', border: 'none', display: 'block'}} />

## Before you start

* You must be a **Super Admin**.
* Site entries must already exist under [org structure](/admins/org-structure) — COLI multipliers attach to sites.
* Decide your COLI philosophy before configuring. Common approaches:
  * **Equal earning, scaled redemption** — Everyone earns the same points; multipliers adjust what those points buy.
  * **Scaled earning, equal redemption** — Earnings already include geography; no COLI needed.
  * **Hybrid** — COLI on benefits and gifts only; reward points untouched.

## How COLI works

<Steps>
  <Step title="Site multipliers are defined">
    For each site, you set a multiplier — 1.0 is the baseline, >1.0 multiplies up (higher purchasing power needed), \<1.0 multiplies down.
  </Step>

  <Step title="Empuls applies the multiplier at redemption time">
    When an employee redeems, Empuls checks their site, looks up the multiplier, and adjusts how many points are deducted for a given catalog item.
  </Step>

  <Step title="Catalog stays geo-aware">
    The redemption catalog already filters by country and currency. COLI layers on top so the **point cost** of an item matches its real cost in the employee's region.
  </Step>
</Steps>

## Enable COLI

<Steps>
  <Step title="Open Cost of Living">
    Navigate to **Admin Hub → Finance → Cost of Living**, or open it directly.

    <Frame>
      <img src="https://mintcdn.com/empuls/5GXF1C9il4BlGrCw/images/Screenshot-2026-05-28-164407.png?fit=max&auto=format&n=5GXF1C9il4BlGrCw&q=85&s=90427ec9697e7765a0d4c7e5e11a2996" alt="Cost of Living settings page under Admin Hub > Finance in Empuls" data-og-width="1870" width="1870" data-og-height="847" height="847" data-path="images/Screenshot-2026-05-28-164407.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/empuls/5GXF1C9il4BlGrCw/images/Screenshot-2026-05-28-164407.png?w=280&fit=max&auto=format&n=5GXF1C9il4BlGrCw&q=85&s=6dabfcbe8b27ee4323ac87c7b9aedbab 280w, https://mintcdn.com/empuls/5GXF1C9il4BlGrCw/images/Screenshot-2026-05-28-164407.png?w=560&fit=max&auto=format&n=5GXF1C9il4BlGrCw&q=85&s=30f75283dd88d5d72042ef5cee05726a 560w, https://mintcdn.com/empuls/5GXF1C9il4BlGrCw/images/Screenshot-2026-05-28-164407.png?w=840&fit=max&auto=format&n=5GXF1C9il4BlGrCw&q=85&s=859237e4301653c6d0f30d5512a27e25 840w, https://mintcdn.com/empuls/5GXF1C9il4BlGrCw/images/Screenshot-2026-05-28-164407.png?w=1100&fit=max&auto=format&n=5GXF1C9il4BlGrCw&q=85&s=cf1e5d965f9f171642e1da9611ff0b01 1100w, https://mintcdn.com/empuls/5GXF1C9il4BlGrCw/images/Screenshot-2026-05-28-164407.png?w=1650&fit=max&auto=format&n=5GXF1C9il4BlGrCw&q=85&s=1be7f80e7e47a8f5861c544699e77744 1650w, https://mintcdn.com/empuls/5GXF1C9il4BlGrCw/images/Screenshot-2026-05-28-164407.png?w=2500&fit=max&auto=format&n=5GXF1C9il4BlGrCw&q=85&s=042689602b193d92c6bb5e07111b5552 2500w" />
    </Frame>
  </Step>

  <Step title="Toggle COLI on">
    A confirmation banner appears explaining that COLI will affect all future redemptions. Existing point balances are unchanged.
  </Step>

  <Step title="Set per-site multipliers">
    For each site, enter a multiplier. Multipliers must be positive decimals (for example, 0.4, 1.0, 1.6).
  </Step>

  <Step title="Preview impact">
    The preview pane shows what a sample catalog item would cost an employee at each site with the multipliers applied.
  </Step>

  <Step title="Save">
    COLI goes live. Employees see the adjusted point cost in the catalog and at checkout.

    <Frame>
      <img src="https://mintcdn.com/empuls/5GXF1C9il4BlGrCw/images/Screenshot-2026-05-28-164539.png?fit=max&auto=format&n=5GXF1C9il4BlGrCw&q=85&s=32dd36bf25032fe3d721d5ec303e995b" alt="COLI enabled with per-site multipliers saved and live for redemptions" width="1875" height="902" data-path="images/Screenshot-2026-05-28-164539.png" />
    </Frame>
  </Step>
</Steps>

## Worked example

Suppose a \$50 Amazon gift card costs 5,000 points at baseline (1.0 multiplier).

* **San Francisco** (multiplier 1.6): the same \$50 card costs 8,000 points.
* **Mumbai** (multiplier 0.4): the same \$50 card costs 2,000 points.
* **London** (multiplier 1.2): 6,000 points.

The card's monetary value to Empuls's redemption wallet is the same (\$50) regardless of who redeems — Empuls absorbs the geo difference via the COLI mechanism, not the employee.

## Edit a multiplier

Change a site's multiplier any time. The new value applies to all subsequent redemptions; nothing already redeemed is retroactively adjusted.

## Disable COLI

Toggle COLI off. The catalog reverts to baseline point costs for all sites. Existing point balances are unchanged.

## Limits and gotchas

* COLI requires every employee to have a site assigned. Employees without a site fall back to the baseline multiplier (1.0).
* COLI applies only to the standard redemption catalog. Perks store and Tax Benefits are not adjusted.
* Multipliers should reflect purchasing power, not local currency exchange rates. Use a reputable cost-of-living index when setting values.
* Frequent multiplier changes confuse employees. Set quarterly or annually; communicate changes in advance.

## Related

<CardGroup cols={2}>
  <Card title="Org structure" href="/admins/org-structure">
    Define the sites COLI multipliers attach to.
  </Card>

  <Card title="Redeem points" href="/employees/redemption/redeem-points">
    Employee-facing redemption experience.
  </Card>

  <Card title="Redemption wallets" href="/admin/finance/redemption-wallets">
    Wallet that funds adjusted redemptions.
  </Card>
</CardGroup>
